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We went into the 259 Barnett Rd. #2 office in Medford, Oregon to pay our auto bill as we have done many years and would also have paid the house insurance at the same time. There was a woman ahead of us that appeared to be a client of the woman running the office. There was only one agent there at the time around 1 p.m. on a Friday. The agent ( I assume) told us to sit down in a sharp voice and never asked our business. She proceeded with the client or friend and never returned to us. We got tired of waiting with no communication and left. The agent could have politely approached us and let us know that she was delayed instead of making us feel our presence was an irritation. From now on if we stay with Allstate we will avoid the office. We have to make a half hour trip to town to do our business. We like our agent Michael Nielitz. Thanks!


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