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We ordered a business vehicle from Ford and it be delivered from the factory. We ordered it on August 17, 2015 and here it is October 30, 2015 and no one seems to know where our vehicle is. We ordered a Transit that's 15 passenger and has a high roof. So not easy to lose right? I have called the customer relations and they don't tell you anything. I talked to a resource manager and every day when I called and I was transferred to her, she would always come up with...I was just about to text you, or I was going to call you today. HA yeah right! They never call you back, even when you hassle them. I've never been so disappointed in my life over a company. I've even talked to the corporate office up in Michigan and they aren't any help either. Ford is the worst, and I guarantee here in 3-4 years when we have to order another $50,000 vehicle, we will be going through Mercedes. They offer the same thing and I will gladly pay a couple thousand more to not go through the BS and be lied to constantly. Plus hopefully they won't lose their product!!


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