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My name is Esthela Delgado I called Ticketmaster in concerns regarding the tardiness of my tickets by mail. I spoke to a Representative by the name of Nathan from the call center Mr. Nathan showed very optimistic attitude including: amazing communication skills, wonderful professionalism, and most importantly a great deal of patience. Initially, I started off as a very upset and unsatisfied customer, but after the on phone experience with Mr. Nathan he once again proved to me that Ticketmaster has one of best Representatives than any other ticket/event seller. I highly recommend Mr. Nathan be given the chance to be promoted to a supervisor or management position so he can help and share with his fellow coworkers his skills/knowledge on how to always satisfy customers. And by doing so, leaders like Mr. Nathan can help build this fine corporation to bigger heights. I would know management, I myself am a District Manager for my business. Thank you once again Mr. Nathan for your exquisite customer service. I wish you the best in the Ticketmaster company.


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