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I am sad to agree with many reviews regarding KA quality. My 3 month old Hand mixer is useless for most baking mixing tasks. The RPMs are too low to adequately do a mixing job. They may be at 690 (information given by customer service), but it is not enough. The Online Chat person was courteous, but unable to help me. What I would like is a refund and to purchase a cheaper brand, similar to the one I had for 15 years, and that did the job. My investment is a pittance compared to some of the reviewers with faulty KA fridges, cooktops, and ovens. My lesson has been: do not rely on previous quality of a company, do online research regardless of the item you need. The one reviewer held the key to KA quality: 'Once KA was sold to Whirlpool, the quality plummeted'. My sympathies to all the unfortunate customers who purchased based on past ownership of KA.


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