Flag Banana Republic Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

When shopping recently with my wife at the Niagara Factory Outlet stores, salespeople immediately spoke to me, rather than my wife who is obviously the customer. She is a beautifully groomed, well-dressed professional who uses a guide dog for mobility. She is blind, not deaf.



Naturally, my response to �¢â?¬�?What is she looking for?�¢â?¬�? was �¢â?¬�?Ask her.�¢â?¬�?



It is rude and demeaning not to directly address an adult customer. Obviously, this important customer service concept is not being conveyed in the salesperson�¢â?¬â?¢s training or reinforced by store managers.



Please inform me about what action you will take to resolve this problem. Since we live in Niagara Falls, New York, we look forward to a better experience the next time we shop at the Factory Outlet.



Thank you.



Don Fleischman


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video