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Horrible, horrible customer service. I've had a broken Viking dishwasher for several weeks, The pump unit was leaking and the appliance service company still has not received the replacement part. I spoke to Sandy today (X1340) who assured me she would call the appliance service company and get the part to them ASAP. She never called them!! I also left a message for Randy (X1334) regarding the extraordinarily slow process that Viking has in getting replacement parts to the consumer. I intend to file a fraud complaint with the California Attorney General's office over this.


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