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my name is roberta rigoni. i called this phone number for help on 3-26-15 at around 1:00 pm. i dont know the womans name, but i have NEVER been treated soo poorly in my life. she was rude and im sorry to say down right mean. I have always been treated extremely well from any other bmw customer servive rep. this woman, however, had me so shaken up. i dont know if you can figure out who she was but she was awful.


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