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I purchased a salvaged titled 2010 528xi. The Ultimate Driving Machine didn't include an owners manual. I contacted customer support and was told that the only way to obtain one would be to go to a dealer and order one. It is disappointing that BMW doesn't provide the same level of Customer support as Lexus. When I last purchased a ES330 that also didn't include a owners manual, I called Lexus customer support and they took my information and sent me the owners manual as no charge.


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