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I just want to say I had a problem during a download and not being very proficient with my I Phone I called Apple. I was truly amazed at the coustomer service I recieved , not once but twice! I disconnected with my first helper and called back to an equally kind and knowledgeable person. My problem was solved in no time, with absolutely no help from me. My point is, thank you Apple for choosing knowledgable, caring and wonderful people to work your customer service! It's truly a refreshing experience to get help without the hassle! Job well done!


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