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Because of very poor so called customer service that is/isn't provided anymore, I check into customer service BEFORE I purchase anything.....Was looking into buying a NordicTrack Treadmill, won't be happening now, see to many complaints about customer service, and how hard it is to reach a LIVE PERSON...also read up on, wrong parts being sent 3 times....just LOVE the internet for this type of crap, avoiding a bullet, pain in the neck and a hit in the pocketbook


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