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Hi, I was taking AC7 from Vancpuver to Calgary on Sept 1. My seat no was 20C. I was really upset on that trip because the audip visual syst was tptally failed. Even though your crew member tried to fix it but ot was failed. I sat there for 12 hours withoit entertainment. It's sp bpring that I tried to sleep all the trip. I haven't prepared anythong to read and do. I don''t know how Air Canada can compensate for this. Hope to heat yoir reply soon.
Thanks
Siu Ngan Teresa Au Leung


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