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I just waited 25 minutes for Quicken to start a chat, since their phone support is closed on week-ends. I started at #22 in the queue and finally got down to #1. I then got the following message: "There are no agents available to chat with you right now. Please try again later." I clicked on a button that said, "Request e-mail response" which took me back to the support home page which I have already visited 20+ times today. I can't actually find a way to request an e-mail response. Quicken has the worst customer service I have ever experienced, including phone companies, cable companies, and airlines.


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