Flag Staples Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Rocky Petty, a Tech Sales Supervisor works at the Naples, FL store. A few days prior to X-Mas, he was something to watch wait on the inpatient customers! I was impressed with his calm, helpful attitude toward me and the other customers waiting their turn to ask him questions or needed his expertise advice. Rocky went beyond this for me. He took the time to provide me with extra service while remaining considerate to waiting customers. He would attempt to fix the laptop that I had purchased from this store several years ago when there were no customers awaiting him. Instead of me having to pay a shop fee for computer repair as well as do without the computer for several days, he took the time and fixed it! I have attempted to call the President's several times but could not leave voice message as box was full. It is a shame that outstanding employees can not get immediate rewards for their outstanding customer service but at least I have taken the time to do my part and hope that whoever reads this will see that Rocky is acknowledged for his ability to keep his "cool" during stressful work days and for his expertise of Staples' merchandise. His personality and intelligence was a "blessing" to me during the holiday season. Ann Gorski


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video