Flag Overstock.com Customer Service Review

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I placed an order for a grey chair with overstock and a black chair was delivered. Due to the way the packaging the info indicating the color was at the bottom of the packaging it wasn't until the chair was taken out of the box and ready to be thrown out was it noted that the grey black, as well as the packaging marked black . I am appaled that I paid for a grey chair but had to settle for a black chair because there is no way I would be able to repackage the chair and have ups pick it up. Not that easy. But I am stuck with a chair that I paid quite a bit for. I truly believe that I am a victim of bait and switch. In fact the grey chair was never in stock so just send me anything knowing that once the package is open, it was not going to be returned. I am a very unhappy consumer at this point. Plan to never buy overstock


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