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I don't think I could give this one star !!! I just got my vacuum cleaner last night and this morning I started to put it together. There was no manual, and also some other things were missing. I called the customer service center and the girl said she would email me the Manuel. When I went to get the manual it wouldn't let me get to where I was suppose to be. It said "page not found"..so I called back and was told I would have to pay $4.95 for a manual. I told her I would take the vacuum back and she didn't care. She was told she had to charge $4,95 for a manual no matter what!! It's not her fault, but the company's fault!


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