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The rep had a terrible attitude! I bought a stroller and one of the wheels keeps going flat. She wouldn't help me without the model number which I wasn't able to locate on the product. I had to look it up online even though she works there because she just sat there in silence when I told her I was having trouble locating it! Then she told me it would be months before she could get the replacement out to me! I told her, very nicely, that I was disappointed in the product as I have to fill the tire with air everyday.She didn't even offer an apology. I will not be purchasing any more Graco products!


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