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On May 2011 my anti-virus contract for my computer expired,and your company reminded me at respect.I renewed my contract and receved the order confirmation # NPI/12454766.I paid my fee with my AMEX credit Card and same shows collected by your company on 6/3/2011.



I have not received your anti-virus protection service to date.I have yried to contact you many times by internet,E-Mail,and even certified mailed without success.



Please reimburse me for the amount paid.


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