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Thinking buying an ACER computer? DONâ??T!



If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, itâ??s slow even with 2 gb RAM and the touch pad has a mind of itâ??s own. Some programs I get a flickering line that doesnâ??t go away.



ACER will not back their warranty. When I called customer service, I got some east Indain guy that does his best to void your warranty starting with the case is not covered under warranty. Then he wants you to mail in your computer (at your expense) while they evaluate it for CID (customer induced damage) to void your warranty, but the excuses are endless.



I took it to a local repair shop and they said they would have to remove the screen and take the case apart which would void my warranty and recommended I contact ACER, which I did. I ended up contacting a corporate office in Texas and was given an email address of [email protected] where I addressed my issues with ACER.



Not only did I get no response, when I emailed again, my mail was returned. They will make it impossible for you to have them honor their warranty. They will make you jump thru every hoop imaginable to not honor their product. My computer guys also said that ACER was their #1 for repairs.



Another friend of mine had endless problems with her ACER also.





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So my friends, if you are going to throw your money away, donâ??t throw it at ACER. Now tâ??s time to post this letter at each of those websites (including ACERS)and I will do this every year.


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