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I'm Retired Army, Military Intelligence, and I use my pc daily, I have Norton's 360 and I really do like it. I also have Firefox which is free, which helps blocks many intrusions. I used went in to renew my subscription. and some Idiot in the Phillipine's sold me a 7 day tech support for 49.99. and told me I was renewing my Subscription for one year. He lied I told him I didnt need a Tech service plan, Cause I had my own Geek Squad (not there real name)for a year for 199.99 and there great at what they do.

He was like a high pressure car saleman, He even told me the Tech support would remove my old Norton's 360 and replace it. The tech told me the truth, After talking with him I got the run around. I made 7 calls in less than 8 hours and all I got was pass the buck. I CALLED MY CREDIT CARD PLACE AND TOLD THEM I DIDNT ORDER THAT ITEM FOR 49.99 AND I WANT TO DISPUTE IT.

If you dont get and American person, if your calling from the usa, do not purchase any thing from out of country, They dont have a clue, alto he spoke pretty good english he flat out lied.

So it time to report to the B.B.B. and make complaints, sooner or later Nortons will have to listen, when there rating drops.

ADDRESS FOR NORTONS....



for about 44 dollars and change, when my subscription is about 2-3 days shy of expiring I'm going to uninstall and put in the new one.

....dated Nov 11,2012


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