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Just got off the phone with Carmen from the Sprint Call Center in Texas. (254)-298-3758 after 43 mins of complete frustration and disappointment. This being my >8th call in the three months since I switched from verizon. I found I have no service at my home unless we walk to the end of the driveway and went to the store to cancel and was told there is a weak antenna in the EVO 3D so they gave me the S3 and I had the same problems. Returned and they said they would send me an "AiravE" that will give me service off my wifi. Crappy, but ok if it works. Well after waiting a week and never seeing anything I called and had to be re-qualified for it!? I did qualify, according to the pleasant tech I talked to (Juna)and was transferred to an account mngr who proceeded to tell me I don't qualify because I'm a new customer?! I would have to pay $150 for the unit to make their service work. I said no thank you and asked what I need to do to exit. $700 ETF because I have the S3 and my wife has the IPhone4S, my first bill was over $300 and since June we've incurred $712 on the account when it was supposed to $140 a month. While on my heated call today Carmen said they made a $100 adjustment without my knowing so my bill is $612 along with the $700 etf. Mind you I paid for the phones in the store so there should have only been the normal 1st month criminal charges. Of coarse with the phone switch and the waiting for the airave I was led past my "trial period" and was told that there's other providers you can look at, but this is your bill. My talk/data/text usage was less than an 1/8 of what I had previouslly used when I had verizon yet sprint says that I used the phones so the bill is Justified, even though to use it I had to leave my house and the internet rarely worked. Sprint's customer service is less than disgusting and the corporation as a whole is close to organized crime.


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