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I just walked in the Sprint store (by the way still here) there are no customers in the store, yet he tells me to come back in an hour... REALLY! Why would you want me to come back just to tell me you could not fix it. I had a problem with them last week when my screen turned purple for no reason... I have been with sprint since 2005 & have not switched because.... well you just they keep it right. I am trying to hold out until Feb 2013 so I want get hit with early disconnect fee. Sad for me... I work in the hotel & medical industry & if I treated customers the way sprint did... I would lose my job. But hey who cares about the customer... from working at Marriott if this is the way they treat their customers.... I can bet they treat their employees the same way. This applies to you Allen location off Mcdermott, Plano Pkwy & Preston. My favorite two lines from them "come back in an hour" or "we are just a 3rd party vendor"........ LaCheryl


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