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called sprint today 6/25/12 to dispute a charge my records show a pasword that they tell me does not match + since the acct. is my husbands name he needs to go to a service center with 2 forms of i.d. since Alisya(sp) is not a doctor I did not feel I needed to tell her why my husband could not do this. I am disputing the charge of $38.92 for upgrade activation. I did not upgrade. Alisya needs to learn people skills she was very rude.


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