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I had ordered Quickbooks 2012 as a result of contacting Tehnical Support and was told by the rep I would be invoiced by mail, but my checking account was charged $222.50, price of the product. This put me in a very CRITICAL position. In the meantime I returned the product approx. 10 days ago expecting a prompt refund which I have not received as of this date either by a credit to my checking account or in the form of a refund check. This has caused me much grief because of the way Intuit handled the original purchase in an extremely un-professional manner due to a misrepresentation as to the method of original payment. I expect a prompt, immediate resolution of this matter and an immediate refund of the full purchase price of $222.50. Thank you.

Sincrely,

Michel G. Meall


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