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I do not know how Intuit is still in business! Absolutely the worst customer service experience I have ever had! Of course I can only call the Phillipines to gain access to customer support. I have made no less that 10 phone calls to try to resolve a payroll issue. I have been transferred around time and time again. Each time I am transferred, I have to re-explain my problem, only to be told that I do not have the correct department! Many times I have gotten agents who cannot understand me, or I cannot understand them. I'm not against outsourcing, but this is ridiculous. In addition, I have asked and searched for a number to call in the US and one doesn't seem to exist. Seriously thinking about exploring other accounting program options. Unbelievable.


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