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I booked a car in May 2011 for December 2011. When I received an email from Avis confirming my reservation, I clicked on the "View Reservation" tab. Imagine my surprise when I received a comment stating "Location not open on date/time". I immediately called Avis, and they informed me that franchise had closed in October 2011. When I asked if Avis was going to honor my price for a vehicle at the airport, he said the best price he could get me for a similar vehicle was $800. I then asked to speak to someone else and was transferred. The line then went dead. I tried to call again, was transferred, and again, the line went dead. My previous experiences with Avis were positive--now I wonder . . .


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