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In Geneva Switzerland the sign behind the agents says "Preferred members get their keys in 5 minutes or you get 30 euro back"

I got in the preferred line (of which I am a member) and got yelled at "OTHER LINE!" What? I proceeded to wait 10 minutes to be abused by more agents just to pick up my car. They will not refund the 30 euro. It is a complete lie. Even my credit card company will barely help.


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