Polaroid customer service

Polaroid is a marketing company that holds the rights to distribute and market consumer electronics formerly owned by the original Polaroid company. Polaroid was a camera and eyewear maker who filed for bankruptcy in 2001 and again in 2008. Polaroid offers customer service by phone and form submission only.

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Customer Service

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Phone: 800-765-2764

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Technical Support

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Phone: 800-765-2764

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User Reviews

28
Jun

Posted by Anonymous


on 6/28/23 at 5:23AM

Impossible to make contact with Polaroid via email and phone. Emailed customer service email address, automated response. Contacted the department person, Fred, under photography category got a message number no longer in service.

10
Apr

Posted by Suki


on 4/10/18 at 9:42AM

Returned a camera which stated to fall apart even though we never used it. Was sent back at the beginning of January it's now April and I'm still waiting for my replacement to be sent out. I've been emailing customer service all the keep saying is it's with the concerned department! Whoever they are because the don't seem to be concerned it's taken 4 months and I'm still waiting for a answer. They have now stopped replying to my emails.
The most pathetic customer service I have ever experienced and will never buy a Polaroid product agin in my entire life. Be very careful when buying there product if it go wrong except it to take up to 6 months maybe a year to get resolved

25
Aug

Posted by Anonymous


on 8/25/17 at 4:15AM

The screen is vanishing in .y polaroid cell ..its fairly new never been dropped but for some reason its cloudy... I can barely see the screen. Please help!can't seem to get a contact number or reach anyone to help fix this problem.
Annie

10
Aug

Posted by Anonymous


on 8/10/17 at 12:41PM

Polaroid customer service supervisor refused to take my call concerning a problem I'm having with one of their tvs. That is the POOREST customer service I've ever experienced. To even refuse to hear my concern!! Why are they there?? I will never buy another Polaroid product and I will tell everybody I know about this poor customer support!!

23
Jul

Posted by Anonymous


on 7/23/17 at 1:36PM

Hi im wondering i have a micro docking radio/cd player by polaroid im wondering were i can buy a remote control for it as at the present minute i cant use mine to change radio stations any help would be appreciated

View all 100 Polaroid customer service reviews »
Customer Service Ratings

Based on 99 votes.

2.5

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Corporate Office

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Polaroid Manuals

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Polaroid customer service news
Polaroid Is Partnering With This Creative-Driven Art Project to Celebrate the Magic of Analog

Two creatives from R/GA Portland and an art director think they've found a way to revive analog photography with, of course, a bit of help from the analog darling Polaroid. “With the rise of digital photography and especially in the work and the ...

'13 Reasons Why' Showrunner: Polaroid Mystery Speaks to Underlying Theme of Sexual Abuse

In Season 1 of “13 Reasons Why,” we had cassette tapes. In Season 2, another piece of nostalgia is at the center of the show's mystery: Polaroids. Showrunner Brian Yorkey said in a recent interview with Entertainment Weekly that the Polaroids are the ...

The Polaroid OneStep+ is an instant analog camera with bluetooth and a dedicated app

Polaroid Originals released the OneStep 2 camera last year as the brand celebrated its 80th birthday. While that camera was a tried-and-true analog shooter, the new OneStep+ is a modern version with Bluetooth built-in and a dedicated Polaroid app.

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