Walmart customer service news

Find the latest Walmart news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Ask LaFleur: Has Walmart abandoned plans for North Pleasantburg store?


Keene said Walmart is focused on "investing in new ways to serve our customers through innovative in-store and online offerings, by improving our existing stores, and investing in associate training in order to provide superior Customer Service." With ...

Walmart has big year of e-commerce investments planned to bring growth back to 40 percent


Investors are spooked that a cooling off of Walmart's online sales could mean the company isn't positioned to fend off Amazon's internet dominance after all. That fear sent shares tumbling more than 9 percent Tuesday, when Walmart said e-commerce sales ...

Dow, S&P snap winning streak as Walmart weighs


Tuesday's declines once again pushed the S&P 500 below the 50-day moving average, a technical support level. “The basic framework in terms of the economic landscape and earnings have not really changed, although clearly Walmart has driven some fear ...

ARKRAY USA Nominated as Finalist for Walmart Supplier Award


ARKRAY USA manufactures and supports the ReliOn™ brand of blood glucose monitoring systems (BGMS), which are available only at Walmart. "The fact that ARKRAY was a finalist for this significant accolade from Walmart is a testament to the quality of ...

We visited Walmart in India — and it's shockingly different from what you'll see in America


Customer Service is superb. The stores have multiple employees in every aisle to help customers understand offers and locate the products they're looking for. Nikita Mandhani/ Business Insider. 9/ ...

Walmart and Rakuten take on Amazon with Kobo e-reader alliance


Walmart has struck a deal with Japanese e-commerce giant Rakuten that will see the US company become the exclusive mass retailer of Kobo e-readers. Co-branded Walmart and Kobo apps will be released for ebook and audiobook content, which will be ...

Kobo is finally selling e-readers in the US via Walmart


Kobo really needs to get more visibility in the US now, their overdrive integration and fantastic e-readers are totally worth it. They also need to shake that bad reputation for crappy Customer Service; they have gone a long way. I recently had issued ...

Some Walmart stores ban overnight parking, not here


Walmart is known for its reasonably-priced goods, its greeters and its overnight parking. But, Walmart stores across the country are banning overnight RV and vehicle parking, leaving travelers and homeless looking for available space elsewhere. In the ...

Walmart Takes on the Opioid Crisis With a New Tool That Destroys Drugs


Walmart, (wmt, +1.38%) the fourth largest U.S. pharmacy operator, has unveiled a tool it thinks can help dent the country's raging opioid crisis: a packet that makes leftover medication unusable and easier to throw out. The company said on Wednesday ...

Walmart chief: Retail is about change, customer experience a team sport


Walmart President and CEO Doug McMillon may have a huge to-do list on his plate given the competitive nature of retail, emerging technologies and competitors and managing a workforce of 2.3 million employees, but there's one thing he's not, and that's ...

Walmart's smart wage hike


Wal-Mart Stores Inc. is using the windfall the GOP just gave corporate America to score a public-relations coup, with a strategic move that would have been smart even without a tax cut. The big-box giant said Thursday it will raise its minimum wage in ...

Walmart Wages, NSA Spying, Dropbox IPO: CEO Daily for January 12, 2018


Good morning. Walmart announced yesterday it will raise starting wages for hourly workers to $11 beginning next month, and will give some of its workers one-time bonuses of as much as $1,000. More than a million employees could benefit. CEO Doug ...

Walmart raises wages, but tech still cheaper long-term, fmr. McDonald's CEO says


Former McDonald's USA (NYSE:MCD) CEO Ed Rensi said on Thursday the restaurant industry is a bellwether for the state of play in America's minimum wage small businesses. “People are going to get eliminated because technology is cheaper over the long ...

Walmart Suddenly Closes 63 Sam's Club Locations Across the United States


Walmart has announced that it's abruptly closing 63 Sam's Club stores across the United States, which will affect thousands of employees and customers. On Thursday, the company confirmed to Business Insider that they were closing numerous locations of ...

Walmart hikes minimum wage, announces layoffs on same day


Walmart raised its minimum wage to $9 an hour in 2015. In 2016, it said employees who finished an in-house training program would be eligible for $10 an hour. The retailer has spent about $2.7 billion to increase wages over the past few years, which ...

All the Stores That Are Open on New Year's Day 2018 — And What's Closed


The end of the year is quickly approaching, which also means post-holiday sales will be starting up. For those who want to get a head start on shopping and are looking to hit the stores on New Year's Day, you're in luck. Many stores, including major ...

From Record Bankruptcies to Walmart's E-Commerce Leaps, the Year In Retail


For the retail sector, it's been the best of times and it's been the worst of times this year. The year 2017 will go down as one of the most brutal in the industry's history in terms of bankruptcy filings and store closings (8,000 across various ...

Secret Santa pays off layaways at local Walmart


... in the toy aisle at the New Hudson WalMart. (Photo: Bill Bresler | hometownlife.com). CONNECTTWEETLINKEDIN 1 COMMENTEMAILMORE. He didn't have a white beard and wasn't wearing a red suit, but someone was playing Santa Claus at the New Hudson Walmart ...

Walmart was selling a marijuana Christmas tree that will 'light up' the room


For the stoner who has everything … Walmart is selling a “Weed Marijuana Leaf Christmas Tree” this season. (At least it was until Wednesday afternoon when the retailer pulled the tree from its website, though cookie cutters shaped like marijuana ...

Why Walmart Is Changing Its Official Name


After 47 years known as Wal-Mart Stores, the world's largest company said on Wednesday that it is dropping “Stores” from its name in a nod to how much important e-commerce is to the business as it continues to compete with Amazon.com (amzn, -0.82 ...

Retail's newest bad word: Walmart drops 'stores' from its formal name


Wal-Mart Stores, Inc. is getting a makeover. Its new name: Walmart. The change, which will officially take place beginning in February, is part of a years-long effort by the world's largest retailer to get customers to think beyond its 11,600 stores ...

Walmart yanks shirt threatening to kill journalists


Walmart removed a controversial T-shirt urging violence against journalists from its website after a news association asked for it to be pulled amid “today's vitriolic political and ideological environment,” according to a report. The Radio Television ...

As Walmart Buys Online Retailers, Their Health Benefits Suffer


(Walmart put the average wage for its full-time store employees at $13.85 per hour.) But ModCloth employees say Susan Gregg Koger and Eric Koger, who started the company when they arrived in Pittsburgh to attend college in 2002 and later married, saw ...

Walmart's Cyber Monday Sale Is All About Electronics. Here Are the Best Deals


Millions of Americans rushed to retailers around the country to score deals on Black Friday. But for those who prefer to shop for deals inside their own homes, Cyber Monday offers a more enticing alternative. Ahead of Cyber Monday, countless retailers ...

Here Are All the Stores Open on Thanksgiving 2017


Should stores open on Thanksgiving or remain closed? The topic remains controversial. Traditionalists have called for boycotts of stores open on Thanksgiving because they want the holiday to remain devoted to family—and free of work and consumerism ...

The best Black Friday 2017 phone deals at Best Buy, Walmart, Verizon, and more


If you're shopping for a new phone this weekend, be prepared to read some fine print. The days of straightforward discounts are over. Instead, you're now looking at deals that require you to sign up for frequently confusing installment or leasing plans ...

Walmart's Black Friday Samsung TV Deal Is Insane — and Sales Are Live Right Now


Retailers like Amazon, Target, Walmart, and Sears have already published their Black Friday ads. So shoppers know what's coming down the pike in terms of doorbusters and bargains—including all the best Black Friday TV deals. But you don't have to wait ...

Walmart gives Amazon run for its money in third quarter


The company's moves to revamp its stores and hone its Customer Service appear to be paying off as sales at U.S. stores open at least a year—a key industry measure of financial performance—rose 2.7%. Traffic, which has been dipping at many retailers ...

Walmart's US Sales Blow Past Expectations Thanks to E-Commerce and Food


Walmart's (wmt, +0.56%) turnaround is gaining speeding thanks to its massive investments in recent years to overhaul its e-commerce and upgrade thousands of its U.S. stores' grocery business. The discount chain, which is the world's largest company ...

Walmart is raising prices online to increase in-store traffic


Walmart is taking a bit of a nontraditional approach to boost sales ahead of Black Friday and Cyber Monday shopping events by raising prices for products sold online and discounting those same items in physical retail stores. According to The Wall ...

Jury Awards $7.5M to Man For Walmart Watermelon Injury


An Alabama jury has awarded $7.5 million to a man who says he broke his hip buying a watermelon at WalMart. Henry Walker, 61, says his foot became trapped in a pallet beneath a box of watermelons as he reached for one in 2015. He fell and sustained the ...

Here's When You Can Score Walmart's Black Friday Deals Online


Walmart is making it easy to score Black Friday deals from the comfort of your couch. Discounts will be available on Walmart.com beginning at 12:01 a.m. on Thanksgiving Day, Walmart said. The company said the majority of its deals — ranging from $1.96 ...

Woman Tried to Get $1800 In Electronics for $3.70 By Switching Price Tags at Walmart


(VERO BEACH, Fla.) Authorities say a woman tried to sneak more than $1,800 worth of electronics through a Florida Walmart's self-checkout by switching the items' price tags with those from clearance items. Treasure Coast Newspapers reports that 25-year ...

Walmart's Black Friday ad: See the 2017 deals


Published: 6:18 AM EST December 11, 2017. Democratic U.S. Senate candidate Doug Jones talks with the media as he visits his campaign call center in Huntsville, Ala. on Thursday December 7, 2017. Mickey Welsh, Daily Advertiser-USA TODAY NETWORK ...

Walmart Wants You to Party in Its Stores This Christmas Season


Looking to shed its image as a no-frills retailer, Walmart (wmt) is planning to hold thousands of holiday season parties at its stores and give customers a reason to shop there rather than with rivals. The discount chain, eyeing a repeat of its ...

Walmart to dump iconic brand Danskin


Walmart will dump the 135-year-old Danskin brand from its 3,960 US stores and its Web site in 15 months, the dance and athletic brand's parent, Iconix Brand Group, said Monday. The move made a mess of Iconix shares, sending them down 62 percent, to $1 ...

Walmart, HEB among stores recalling vegetables; possible listeria contamination cited


Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438, Monday through Friday from 8 a.m. to 8 p.m.. Mann Packing recalled nearly 100 products sold at retailers ranging from Walmart to Trader Joe's throughout the ...

Cordova Walmart brawl caught on video sends woman to hospital


A Sunday evening brawl over a cart at the Cordova Walmart ended with one woman being transported to Baptist Memorial Hospital in noncritical condition, according to police. The incident was captured on video. It shows a female customer in what appears ...

Why Walmart's Grocery Business Won't Get Destroyed by Its New European Rivals


Will cut-rate German grocers Aldi and Lidl destroy Walmart Stores Inc. (WMT - Get Report) as they rapidly expand their U.S. presence? Probably not. Aldi said in June that it would add 400 new stores through 2018 to its current U.S. store count of 1,600 ...

Walmart Says Its Online Sales Will Explode Next Year Amid War With Amazon


Walmart (wmt, +0.12%) expects little abatement in the pace of its torrid e-commerce growth next year, and the retailer's latest forecast sent shares up 2% on Tuesday. The world's largest retailer, for years slow to respond to Amazon.com (amzn, -1.22 ...

Walmart's Latest Shot at Amazon Is Super-Fast Online Returns


The corporation announced Monday that it will launch Mobile Express Returns, a feature on the Walmart app that allows consumers to return items they don't want. The return is initiated on the app, and completed in-store via the mobile express lane and ...

Amazon, Walmart beat traditional supermarkets in digital service: report


Traditional supermarkets and food stores are losing the digital Customer Service battle to Amazon and Wal-Mart Stores, a recent report found. The 2017 U.S. Online Grocery Shopper Study found that Amazon scored a 4.63 out of 5 in Customer Service, while ...

Milwaukee teen arrested in Fond du Lac carjacking at Walmart


FOND DU LAC - A Milwaukee teen has been arrested for a carjacking early Wednesday at Walmart in Fond du Lac. Fond du Lac Police say the 15-year-old Milwaukee male faces charges of robbery, operating a vehicle without the owner's consent, felony ...

How to Save More Than $1600 on Apple iPhone 8


There's not much you can do to save money on the iPhone 8 at launch, but with some planning, you could save more than $1,600 over a two-year period. The folks over at money-saving site WalletHub have launched a new iPhone 8 calculator to help ...

Walmart Is Building a New Headquarters in Bentonville, Arkansas


Walmart (WMT, +0.62%) told employees on Friday that it wanted to build a brand new home office to better integrate its various teams. But unlike Amazon, which wants a second headquarters in another city in addition to its current home in Seattle ...

Couple arrested at Walmart


Michael Desmond, 31, of Duncan Street, and Andrea Scott, 25, of Arch Mclean Road, were each arrested on Thursday for obtaining property by false pretense, according to police. The two went into the store with a receipt from a previous visit and took ...

Woman beaten, pepper sprayed at Michigan Walmart


The three suspects fled, USA Today reported. The woman suffered minor injuries from the pepper spray .... Jape met with Lucie in their call center where they were busy fielding calls from people with storm damage. “If a part of your heating unit is ...

Here Are the 25 Toys Walmart Thinks Will Win the Holiday Season


Walmart (wmt, +0.70%) has been on a tear lately, what with 12 straight quarters of sales growth. But the real test of how well the discounter is faring against the likes of Target (tgt, +2.49%) and Amazon.com (amzn, -0.38%) will be the upcoming holiday ...

Walmart Is Selling Trump's $40 USA Hats for $9.99


President Donald Trump never shies away from marketing his famous Make American Great Again hat, but during his trip to Texas this week, he switched to a simple USA hat, and one seller over at Walmart seems to have undercut the President's business by ...

Mom pulls out gun during 'back to school' brawl at Walmart


A mother shopping at Walmart with her 20-year-old daughter pulled a gun on two women in a brawl over “back to school” supplies, Fox 2 Detroit reported. “One girl was going to buy a notebook, there was one left, some pushing resulted,” Novi, Mich ...

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