Vtech customer service

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Customer Service

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Phone: 800-595-9511

  • How to reach a live person:
    • I was not able to find a way to talk to a person without following their maze of instructions. Hopefully someone else has better luck!
  • Hours of Operation:
    • Mon-Fri: 8am-8pm CT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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User Reviews

28
Jul

Posted by Anonymous


on 7/28/22 at 1:35PM

How do I talk to a PERSON

03
Sep

Posted by Scarlett


on 9/3/21 at 11:19AM

Do not buy Vtech phone. Customer service is only automated and eventually referres to sign up for a chat with tech site for $49 a month. No way to talk with tech support so none is available unless you sign up for $49 a month!

14
Nov

Posted by Britstick


on 11/14/18 at 5:38AM

Hello! I'm not sure if this is the right place or not, so please email me and let me know where to go if not. We just barely bought the VTech Gallop & Rock Learning Pony. We love it but don't have the screws for it, so the legs keep falling off. Could we possibly get some sent to us? Please email me for address. Thanks!

03
Jan

Posted by greg


on 1/3/18 at 12:20AM

I would like to cancel the Vtech service charges. and credit my account. I have no further use of this service

30
Nov

Posted by me


on 11/30/17 at 11:01AM

I have tried to contact the VTech Toys Customer Service by email, phone and through Return and Refund page but haven't received any success.
I appreciate if you could send me the two printable forms for RMA to be included with the return of the incorrect little mouse, as soon as possible. Thanks.

View all 91 Vtech customer service reviews »
Customer Service Ratings

Based on 91 votes.

2.9

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Vtech customer service news
Chinesen übernehmen Berliner Hersteller: Snom Technology wird von VTech Gruppe ...

... agiert VTech derzeit in 11 Ländern und Regionen weltweit. Das 1976 gegründete Unternehmen beschäftigt rund 27.000 Mitarbeiter, darunter rund 1.500 Spezialisten in Forschungs- und Entwicklungszentren in den USA, Kanada, Deutschland und China.

650.000 Dollar Strafe: VTech zahlt für Datenlecks Rekordstrafe in USA

Der Lern-Spielzeug-Hersteller VTech akzeptiert eine Rekordstrafe in Höhe von 650.000 US-Dollar, die die US Federal Trade Commission (FTC) auferlegt hat. VTech geriet 2015 in die Schlagzeilen, da die Firma Ziel eines Hackers geworden war.

VTech schließt Snom-Übernahme ab

... Firmenzentrale in Hongkong und Produktionsanlagen in China agiert VTech derzeit in 11 Ländern und Regionen weltweit. VTech beschäftigt rund 27.000 Mitarbeiter, darunter rund 1.500 Spezialisten in Forschungs- und Entwicklungszentren in den USA, ...

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