Find the latest US Airways news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Suns President Jason Rowley said the airline, in the process of merging with American Airlines, did not opt to renew naming rights. The team has been aware of the decision and is searching for a new naming rights partner. "This isn't coming as any ...
The fairy tale castles of Germany · Read StoryUSA TODAY. Moyland Castle in Bedburg-Hau. Nation Now .... Dancing robots now on duty at San Jose International AirportThe three robots were put into service this week as Customer Service agents. Today in ...
American Airlines Group will not renew its naming-rights agreement for the US Airways Center in Phoenix, where the NBA's Phoenix Suns play. The Fort Worth-based company, formed with the merger of American and US Airways in December, has opted not ...
It looks like the Phoenix Suns won't be playing in U.S. Airways Center next season. At least, not under that name. The Arizona Republic reports that American Airlines, which merged with U.S. Airways, will not renew the naming rights with the ...
The National Mediation Board has certified the Association of Professional Flight Attendants as the collective bargaining agent for flight attendants at American Airlines and US Airways, the union said Tuesday. That means APFA, which represents ...
As Fort Worth's unofficial ambassador to the East Coast, Joel Burns is still sticking up for Cowtown. On his way to and from graduate school near Boston, he's reading a lot of magazines and noting the need for a few corrections. US Airways, now based ...
American Airlines and US Airways are pulling flight listings from Orbitz after they were unable to reach agreement on a long-term contract. American said Tuesday that it had already dropped its fares from the travel website and that US Airways listings ...
US Airways has retired the last 737 from its pre-merger fleet. The "Classic" 737-400 model made its final revenue flights for the carrier on Tuesday, FlightGlobal.com reports. The aircraft – tail number N435US – flew from Charlotte to Dallas/Fort Worth ...
"Although they'll operate separately for now, all regional carriers for the new American are expected to eventually fly under the American Eagle name and livery." USA Today reports that the two airlines will merge their frequent-flier programs next year.
A passenger died this morning on a US Airways flight from Honolulu to Phoenix, authorities say. Fire Capt. Benjamin Santillan tells the Associated Press the passenger was a woman in her 50s. The unidentified woman apparently lost consciousness while ...
US Airways plans to resume its direct flights from Philadelphia to Tel Aviv Thursday after a temporary ban from federal authorities on flights to Israel amid an intensifying conflict with the Palestinians, AFP reported. Flight 796, originally due to ...
Delta Air Lines is canceling all flights to Israel until further notice, citing reports that a rocket landed near Tel Aviv's Ben Gurion Airport. A Delta Boeing 747 from New York was flying over the Mediterranean headed for Tel Aviv on Tuesday when it ...
US Airways mechanics and ground workers were the only union not to publicly support the merger with American Airlines. Star-Telegram. Story; Comments. US Airways mechanics and ground workers have approved a three-year contract with American ...
A regional jet for US Airways Express affiliate Republic Airlines veered off a runway and into the grass Wednesday morning at Kansas City International Airport in Missouri. There were no passengers on board the Embraer E170 , which was performing a ...
Custom order upholstery 100% Made in USA. Best Prices in Town! 1. Wholesale Computer Supply - $25 OFF .... Customer Service: 918-582-0921, 800-444-6552, [email protected]. Newsroom: 918-581-8400, [email protected]. Website: ...
A US Airways Customer Service worker is claiming racial discrimination in a lawsuit at federal court in Philadelphia. Nicole Banks is seeking compensatory and punitive damages as well as reinstatement of employment and orders granting promotions she ...
US Airways is the second most popular carrier at Myrtle Beach International Airport, with nonstop flights to destinations such as Charlotte, N.C., and Philadelphia. If you're flying from Charlotte to Vancouver at the end of August, you'll pay $1,500 on ...
... the president of the Retired Pilots Association of USAirways and a petitioner in Davis v. PBGC. In addition to its own editorials, USA TODAY publishes diverse opinions from outside writers, including our Board of Contributors. To read more columns ...
American Airlines said negotiations for a joint flight attendant agreement are underway. In addition, unions for pilots, flight attendants and Customer Service agents have filed petitions with the National Mediation Board for single carrier status ...
For weeks afterward, Smith contacted US Airways Customer Service trying to get answers and get her money back for costs and trauma, even filing a complaint with the U.S. Department of Transportation. I talked to US Airways on her behalf three times.
A union representing US Airways reservations, ticket and gate agents picketed at Charlotte Douglas International Airport on Tuesday, protesting what they say is improper outsourcing by the company after its December merger with American Airlines.
Passengers aboard US Airways Flight 598 will remember this one particular flight for a long, long time. The flight bound from Los Angeles to Philadelphia on May 29 had to make an unscheduled, emergency landing at Kansas City, Missouri because a ...
A Philadelphia-bound U.S. Airways flight from Los Angeles had to make an emergency landing in Kansas City, Missouri, earlier this week after a dog defecated in the middle of the aisle–twice. A man named Steve McCall, who says he was a passenger on the ...
Passengers on US Airways Flight 4781, bound for Fayetteville, Ark., may have been leaving on a jet plane, but Indianapolis recording artists, Time for Three, were stranded on the tarmac. Why? Violins. Band members Zach De Pue and Nicolas Kendall posted ...
A US Airways flight landed in Philadelphia, as hail — some reportedly the size of tennis balls — was falling across parts of eastern Pennsylvania, cracking car windshields, breaking windows, and damaging siding. The American jetliner flew through a ...
PHILADELPHIA >> For the second time in 10 days, a US Airways flight from Italy to Philadelphia has been diverted to Ireland after several flight attendants fell ill. Federal and airline officials are investigating Monday's incident involving Flight 715 ...
For the second time in 10 days, a US Airways flight from Italy to Philadelphia has been forced to divert to Ireland after several flight attendants fell ill. Federal and airline officials are investigating Monday's incident involving Flight 715 from ...
Federal authorities are reviewing what may have been a near miss between two passenger planes flying to and from Hawaii last month. T he National Transportation Safety Board (NTSB) and the Federal Aviation Administration's (FAA) Pacific Division are ...
A London-bound US Airways flight returned to Philadelphia after an allegedly drunk unruly flier grouped three women and spurred federal air marshals into action Tuesday evening, the FBI says in an affidavit. The incident first began when two women on ...
The Top Five U.S. Airline Customer Service Moments of 2014 ... Alliance Data Systems, ADS, 286.05. Alon USA Energy, ALJ, 12.67. American Airlines, AAL, 53.63. Atmos Energy, ATO, 55.74. Brinker Intl. EAT, 58.69. Comerica, CMA, 46.84. Commercial Metals ...
A US Airways regional plane nearly collided with a drone near Tallahassee Regional Airport. in Florida in March, according to media reports. The Wall Street Journal first reported the incident. USA Today also wrote about it. Jim Williams, head of the ...
Passengers on a US Airways flight headed from Italy to Philadelphia got an unexpected stopover in Ireland this weekend after several attendants became sick. US Airways Flight 715 was en route from Venice to Philadelphia on Saturday when it diverted to ...
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US Airways and American Airlines flight attendants are on the fast track to what they hope will be their first joint contract, the president of the union that will represent both groups said Monday. Laura Glading, president of the Association of ...
(Reuters) - Four passengers and two crew members were injured on Sunday when a US Airways jet hit severe turbulence after leaving Philadelphia International airport, the airline said. The Airbus A330, with 265 passengers and a crew of 10 on board, had ...
An American Airlines jet sports the company's new tail design at Chicago's O'Hare airport. Getty. Story; Comments. American Airlines said Monday that it plans to start daily nonstop service to Grand Rapids, Mich., and Evansville and Fort Wayne, Ind ...
A couple weeks ago, U.S. Airways responded to an unsatisfied customer in the most unusual of ways - with a tweet of a pornographic picture involving a large model airplane. For a solid 22 minutes, the tweet sat there on the company's official Twitter ...
On April 24 at approximately 11:45am, Flight US airways 4162 from Philadelphia to State College had to make an emergency landing in Harrisburg. Aileen Zaballero was sitting in emergency seat and was able to capture this video footage of the propellers ...
The Justice Department sued American Airlines and US Airways Group in August to block the merger, saying the deal would raise prices for consumers by removing any incentive for US Airways to offer lower fares. Photographer: Andrew Harrer/Bloomberg.
But when the employee tried to add the airline's Customer Service FAQ into a reply to a customer, he or she pasted the wrong link. It is a mistake anyone could have made, and US Airways did the right thing by saying that it will not fire the person ...
Two major airlines plan to add flights during peak travel seasons this year at Cincinnati/Northern Kentucky International Airport. U.S. Airways is set to add another daily, nonstop flight to Charlotte this summer, CVG officials said. Also, Delta Air ...
But the error was quickly made viral, an example of how a single Customer Service misstep can end in disaster. In the Twitterverse, an hour is plenty of time for a post to be seen and shared with millions. U.S. Airways deleted the Tweet and offered an ...
A spokesperson for the airline called the tweet “an honest mistake.” Apparently, an employee had copied the image from a tweet that was sent to the airline in order to flag it as inappropriate, but instead pasted it in response to the customer-service ...
The expectation that a company's social media account operates as a Customer Service line has become an industry norm in travel sector. As Mashable pointed out, using data from travel social media website Skift.com, the US Airways account posts more ...
Give US Airways credit for not doing the knee-jerk thing most any other corporation would have done, instead circling the wagons while trying to make sense out of its pornographic tweet from Monday. The brand late yesterday revealed it wouldn't fire ...
A Twitter user with the alias @ElleRafter was complaining about a flight delay Monday when she received an official response from US Airways that read, " “We welcome feedback, Elle. If your travel is complete, you can detail it here for review and ...
Corporate America embraces social media as a way to get the attention of consumers in an ever-more crowded digital space. But those clever or hastily tweeted promotions also can create problems for a brand. Just ask US Airways, the latest corporation ...
The Suns' final game this season is Wednesday. “We're all about Customer Service and fan experience and so is Carl's Jr., so we've really enjoyed this great partnership and we're going to continue to grow,” Rowley said. After the ceremony, LeVecke said ...
Provocazione a luci rosse o imbarazzante gaffe? Il post pornografico, pubblicato su Twitter dalla Us Airways, è già un caso. L'immagine incriminata, che ritrae una donna nuda con il modellino di un aereo, è stata postata dalla compagnia britannica in ...
Is that really a US Airways Customer Service representative? How many people are going to get fired? How many people are going to get free flights?” Since the debacle, nearly 14,000 retweeted the response from US Airways on Twitter, in which the ...
