TRENDnet customer service

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Technical Support

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Phone: 866-845-3673

  • How to reach a live person:
    • Press 1 for English
      Hold for a customer service rep
  • Hours of Operation:
    • 24/7
  • Email:
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  • Description:
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User Reviews

29
Dec

Posted by Anonymous


on 12/29/15 at 8:34PM

Have a trendnet home security Webcam tvip851wc....could not access it with my Samsung tablet...would no longer accept my user name or password to reset it....found out trendnet no longer works with chrome....service department does not answer phones ....bad product....very poor customer service....look elsewhere for better quality products and service

22
Oct

Posted by VictimofTrendNetScam


on 10/22/13 at 8:12AM

New TrendNet camera I paid 220 USD.

Not worked from the beginning.

I asked the help desk who asked me more money for "premium support". I paid TrendNet the surplus for "premium support".

Still not working.

Never worked.

Useless TrendNet Device.

Conclusion :
------------
Impossible to get reimbursed, because in Europe TrendScam do not reimburse nor repair their plastic device. So they said. My loss.

2 usd toy product Made in China.
220 usd in the trash can.
TrendNet profit 218 usd ( 99% ).

Big Scam.

19
Jun

Posted by Anonymous


on 6/19/12 at 9:24AM

customer no service, reachability diffficult. took me better than a week of doing the same load the program, uninstall the program, reload, ect, then new "tech" repeat process, product truly sucks. tech support worse. do not purchase anything from this company.

16
Apr

Posted by Anonymous


on 4/16/12 at 1:06PM

Excellent support, not sure what these other posts are about. There was a very small amount of hold time, the tech support guy was very knowledgeable, and his Indian accent was barely noticeable. This is my second experience with these guys, and I have had a 100% good time with them.

They resolved my issue is 10 minutes!

04
Oct

Posted by nate272011


on 10/4/11 at 1:48PM

this is bull this company sucks im never buying another trendnet nothing i have been trying to download drivers for hours for their wireless card im switching to tplink least their website is online.

View all 9 TRENDnet customer service reviews »
Customer Service Ratings

Based on 197 votes.

2.9

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TRENDnet customer service news
TRENDnet Releases Its First 4K Surveillance Cameras with Covert IR LEDs

TORRANCE, Calif. — TRENDnet adds two new 4K UHD PoE surveillance cameras featuring a covert design and smart IR LEDs to its portfolio of network cameras. The TV-IP318PI model is an indoor/outdoor 8MP 4K H.265 WDR PoE IR bullet network camera, while ...

TRENDnet partners with Router Limits - Network - Press Release ...

To deliver web content filtering and productivity management tools on upcoming wireless business router.

Review: TRENDnet NVR PoE+ Switch Displays Its Value

March 21, 2018 Bob Grossman Jump to Comments. To a large extent, network switches are becoming (or have become) commodity items. At a given price range there are more similarities than differences; with durability, throughput, and features marching in ...

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