Skrill customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Skrill.

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Viewing Skrill customer service reviews 26 - 50 out of 67
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10
Mar

Posted by Skrill


on 3/10/16 at 1:14PM

It is virtually impossible to contact Skrill by phone and responsiveness to email requests is extremely slow (vs. PayPal for instance). All numbers listed are not functional. Customer service is amazingly poor or totally absent when you have problems, especially when Skrill is the cause of the problem. My account has $30,000 in it and I cannot get access to it - and Skrill does not answer my requests for assistance. Their lack of infrastructure and lack of caring for their customers is the best advertisement for using other forms of internet payments.

07
Mar

Posted by alkaka


on 3/7/16 at 6:56PM

someone hacked my account When amount dedicated (1100$)from my account i updated skrill by that even i called inform about it later they asked me to send dispute form, copy of my IDs, bank statment and address confirmation.. on last reply from skill i got this answer ((Unfortunately we are not in a position to assist you with a refund of the unauthorized transactions as the funds have already left our system.)) I think that skill steal my money. I am really disappointed with skrill

02
Mar

Posted by Rikki R


on 3/2/16 at 1:56AM

I need your urgent help pls. I received funds into an incorrectly spelled email address which is attached to my account. I need those funds to either be reversed to the sender or transferred to correct email address attached to my account; I have sent a help query but not received a response and would really like this matter rectified as at the moment the money is in limbo - pls your urgent assistance is anxiously anticipated

26
Feb

Posted by Anonymous


on 2/26/16 at 3:05PM

i dont know why people use this site for transactions is the most difficult site i have ever used like you really need my photo id and address like me giving you my credit card info is secure enough. people do everyone a favor and just use Paypal! way more professional and way fast thn this useless site!

15
Feb

Posted by Sarder


on 2/15/16 at 8:22PM

Hi i live in Bangladesh. I won �£25 This is free tipping competition website. They send my winning prize in my skrill account. But skrill not accept this payment they hold this payment. I send emaillots of time in skrill support center. But they don't send any reply. If skrill not accept this payment that's good. But why they hold this payment. Please back this payment in my skrill account or olbg account. If you back in olbg team I give him my PayPal account they again send my fund in my PayPal account. Please please release my fund.

12
Jan

Posted by lis26


on 1/12/16 at 1:33AM

Skrill wired me $450 from my skrill account in august which in my error had one digit wrong in my bank account number, i contacted them and they said up to 30 days for the bank to return the funds so they can re send... i contacted the bank and they said the account it was sent to didnt exist and it was bounced back to skrill within 3 business days.... ive called and emailed skrill numerous times since august and keep getting told they can't locate my $450 and they claim that every cent of the money they have belongs to other people so they can't send the funds then sort out where the original money is later, but thats crap since they have a call centre and websites and staff etc, someone pays their wages and covers overheads, surely they can get $450 to help a customer but no, the only time i get an update is when i waste my money calling internationally from Australia to ask to which i get told the ssme thing every time....

14
Dec

Posted by Sol


on 12/14/15 at 3:48PM

I dont even know this company i had to google it because i notice that i have money missing from my card and i never made a purchase of nothing with you guys you guys stole 51$ dirst from my card the 76$ plus 2.51$ of some assesment plz eeturn my money to my card or ill make sure theres a lawsuit!!

30
Oct

Posted by Doamondeye


on 10/30/15 at 8:41AM

To whom it may concern,,I have been waiting for over two weeks for my card, Where is my card

29
Oct

Posted by wins


on 10/29/15 at 5:29AM

How can i change my name in my skrill account..? every time i try to send help message to your help email its reply status close(duplicate) please help me fix this

05
Sep

Posted by p29765060


on 9/5/15 at 9:06AM

Im by top up but not received already cut my money in bank account

04
Sep

Posted by TATENDA


on 9/4/15 at 11:02AM

Why You Skrill Guys Cold On Us.we Deposited Money Into Skrill And Why Are You Blocking Our Transactions.thanks For Playing Foul On Our Cash.guys Dont Make A Mistake To Link This Thing With Your Bank Accounts

22
Jul

Posted by Balasubramanyam Thammisetty


on 7/22/15 at 4:17AM

Withdraw is proccessed successfully But didn't get any amount into my bank account. Please help me.



My skrill ID: 48795834, m y withdraw transaction no is

17
Jul

Posted by Anonymous


on 7/17/15 at 7:08PM

Could I please have a phone number So i can talk to a live operater please

28
May

Posted by Anonymous


on 5/28/15 at 1:26AM

I wanted to add my payoneer card in my skrill account.But I did not know how can I verify.So I tried more time and my payoneer card had no balance so that I could not it Now I don't see my verify option for my payoneer card..Please tell me how can I see my verify option??

08
May

Posted by Anonymous


on 5/8/15 at 9:52PM

All I can say that they are very bad. They just steal my money ($300) and let me not withdraw it. Please learn from others and let not open or use skrill.

15
Apr

Posted by waqar


on 4/15/15 at 11:45AM

When i deposit money into my skrill account it show expiry year 2025. My expiry year is 2033 help me plz

11
Apr

Posted by Anonymous


on 4/11/15 at 8:37AM

i didnt get my 1 million coins on fifa 15

01
Apr

Posted by Anonymous


on 4/1/15 at 4:14PM

you have on authorized charges on my checking account and I don't know who the you are. I am reporting this incident and I want resolution immediately.

01
Apr

Posted by Moyer


on 4/1/15 at 11:17AM

Sirs:



On 2/8/15 I had initiated deposit to Skrill account for purchase of an Ebay item. Skrill transaction. To date I have not received the item from the Ebay seller despite the deposit to the Skrill account. Further details available if you send me your email address to which I can forward Skrill message. Pls investigate or return my money, $630.00 USD.



J. Moyer

26
Mar

Posted by DenisB


on 3/26/15 at 5:36AM

I have withdraw $170 to may bank account in February, now is March, 26, and still nothing. In my bank says that no transactions from Skrill. I had written twice to Skrill customer service and no answer for a week. After i withdraw all my money i'll delete my account forever from Skrill. Bad transfers and very very bad customer service!!! >:(

13
Mar

Posted by Andrew


on 3/13/15 at 3:20AM

It was an issue to withdrew money from Skrill to my bank account. I transferred $311.12, but only 271.12 was received by my bank. So, $40 (about 15%) was lost (stolen). I started 2 tickets about it on Skrill help desk, but there was no reply at all.

I will NEVER use Skrill anymore, it is the worst company I saw.

12
Mar

Posted by Anonymous


on 3/12/15 at 11:09AM

Their support line is a fkn joke. No reply within days. I've sent verification documents 5days ago, and today they reply to me: to send them verification documents hahaha
Wanna get account with them? DON'T DO IT!

04
Mar

Posted by Skrill User


on 3/4/15 at 6:40AM

The worst experience.
I made a withdrawal in mid of Jan and failed due to name mismatch.
The refund does not get back into my account after nearly 2 months.

No one is replying to my ticket.
The service line cannot be reached.

22
Feb

Posted by Anonymous


on 2/22/15 at 9:00AM

I made a transaction 200 pounds 10 days ago from my bank and still have not received the money in my skrill account

14
Feb

Posted by Anonymous


on 2/14/15 at 7:21PM

The representative I talked sounded very rude, so I asked his name. And he answered that he already told me in the beginning of the call. I said that I don't remember and asked his name again and he just hung up. I called like 10 more times for 30 minutes but never connected. The worst customer service experience ever. I want to report him but I can't find their other contact number anywhere. I will never use Skrill.

Viewing Skrill customer service reviews 26 - 50 out of 67
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