Sears customer service news

Find the latest Sears news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Sears department store now peddling 'Free Palestine' t-shirts


Times must be tough in the appliances sector - classic American home goods department store Sears has turned to commercializing the Israeli-Palestinian conflict. Now with your washer-dryer, customers can pick up a women's "Free Palestine" t-shirt in ...

Sears Sports New Brand: Regatta Great Outdoors


Sears Holdings Corp. isn't letting things like steep sales declines, falling comparable-store sales and lots of red ink get in the way of its apparel expansion, one of three key areas identified by chairman and chief executive officer Edward S. Lampert ...

30 more Sears stores on closing list


The beleaguered retailer announced at the start of the year that it would shutter 150 stores and is now adding more locations, according to a USA Today report. Of the 30, 12 are Sears locations and 18 are Kmart stores, according to the report.

Sears Sales Plunge Yet Again


The troubled retailer, which earlier this year recognized there are doubts about its viability, on Thursday once again reported enormous sales declines as it lost its hold on categories it used to dominate such as household appliances, and suggested ...

Business briefs: Stocks rise on retail boost; Sears sales slide again


NEW YORK — U.S. stocks climbed for the sixth day in a row Thursday as strong first-quarter results from retailers like Best Buy and PVH led indexes to record highs. That offset weakness in energy stocks caused by a plunge in oil prices. Stocks are on ...

Retailer to take part of Sears site in North Charleston


Burlington Stores plans to open in part of the Sears location at Northwoods Mall by next year. Sears is set to close the North Charleston store in June. Warren L. Wise/Staff. Facebook · Twitter · Email; Print; Save · Facebook · Twitter · Email; Print ...

Sears Holdings Quietly Closing 30 More Stores


Without any formal announcement, Sears has added 30 more Kmart and Sears locations to its store closure list, bringing the planned total to 180 year to date. "Sears Holdings, which wasn't shy when it announced at the start of the year that it is ...

Sears is closing 30 more stores


Sears Holdings, which wasn't shy when it announced at the start of the year that it is closing 150 underperforming stores, has quietly added at least 30 more to the list. Another 12 Sears stores and 18 Kmarts are among the locations that are closing ...

Sears CEO Eddie Lampert Puts Vendors On Notice


With this week's lawsuit against a Craftsman tool supplier, Lampert is sending a warning to manufacturers that might consider cutting Sears off. "If only Eddie Lampert could run stores as shrewdly as he navigates the courts.The hedge fund billionaire ...

Home Depot Targeting Sears, hhgregg's Appliance Share


Home Depot knows an opportunity when it sees it. As hhgregg closes the last of its doors and Sears cuts back on its appliance inventory, The Home Depot is building up its white-goods reserves in an unabashed market-share grab. "Sears has been closing ...

Struggling Sears offers space in 2 Austin stores to other retailers


Sears and Kmart are both offering space to other retailers in a bid to bring in some much-needed cash. Posted: 12:09 p.m. Tuesday, May 16, 2017. Highlights. In Austin, Sears is currently offering up half the space at two of its stores. The Sears stores ...

Sears CEO Battles With Suppliers as Shares Continue Downward Spiral


Just days after blaming the media for the retailer's deepening problems, Lampert blasted some suppliers in an unusual blog post, accusing them of taking advantage of Sears' problems to embarrass it in the press and extort better payment conditions ...

Sears' Lampert: We Have All The Customers We Need, Thanks


Sears Holdings chairman, CEO and chief investor Eddie Lampert told shareholders at yesterday's annual company meeting that the retailer's Shop Your Way loyalty program has "all the customers we could possibly want," but acknowledged that Sears' ...

Sears' Eddie Lampert Says Media Is Hindering Turnaround


Sears Holdings chairman, CEO and chief investor Eddie Lampert told the Chicago Tribune that undue press reports of a possible bankruptcy are diverting attention from his turnaround efforts. In a rare interview on the eve of yesterday's shareholders ...

Lampert: Sears Will Survive — and Eventually Turn a Profit


The Sears chairman and ceo dismisses doom and gloom reports and talks up Shop Your Way. By Ed Finkel on May 10, 2017. Share This Article; Reddit · LinkedIn; WhatsApp; Email; Print; Talk. Edward Lampert sears holdings bruce berkowitz fairholme capital.

Sears closing in SLO, 89 years after opening its first local store


The Sears store in San Luis Obispo will close its doors this summer, the company said Thursday, marking the local end of one of the nation's most venerable retailers. Sears, which has operated a location in San Luis Obispo for nearly 90 years, will ...

Altus Sears Hometown Store safe from Sears Holdings closings


“We want to make sure our customers know that we are here to stay and will continue to provide the wonderful community with the same top-notch products, unparalleled Customer Service and incomparable store experience they have come to expect from us.

Sears to close Northwoods Mall store in North Charleston


A shopper checks out lawnmowers outside Sears at Northwoods Mall. The North Charleston store will close by June. Wade Spees/Staff. prev. next. Another big-box, Charleston-area store is going dark. Sears will close its Northwoods Mall store in North ...

How Sears Ruined Its CEO Eddie Lampert's Hedge Fund


As if in sympathy with his dying retail giant, Sears CEO Eddie Lampert's hedge fund has sunk perfectly in line with Sears' own decline. While shares of Sears (shld, +2.17%) fell nearly 55% in 2016 amid bankruptcy rumors, the assets in Lampert's 29-year ...

Sears: Financial woes overblown


Panicked projections that Sears Holdings Corp. was on the brink of financial failure are premature and don't represent the entire picture, Howard Riefs, Sears' director of corporate communications, said Saturday. Speculation about the corporation's ...

With Sears on the brink, what are shoppers to do?


“A company like Sears that has been known for its Customer Service and its warranties and long-term guarantees on things like Craftsman tools — they're not likely to leave customers in the lurch,” she said. “If you have a warranty or a guarantee, you ...

Man Accused Of Stealing $830000 Worth Of Jewelry From Sears


BALTIMORE (WJZ) — Police have arrested a 34-year-old man accused of stealing $830,000 worth of jewelry from Sears after the store had closed. Daniel E. Grant, of Silver Spring, faces commercial burglary and theft charges. The Montgomery County Police ...

Nationwide Sees Opportunity In Wake Of Sears, hhgregg


The slow, waning drip of survival of both Sears and hhgregg was a primary topic of conversation at Nationwide Marketing Group's Primetime convention and buy fair in New Orleans this week. The group's membership of independent majap, technology and ...

Why Sears Stock Price Is Plunging


Sears is in a world of trouble, and it looks like its finally time for investors to give up on the struggling retailer. Shares of Sears Holdings, which also owns the floundering Kmart, tumbled more than 15% to $7.70 in midday trading Wednesday after ...

Tennesseans lament possible loss of Sears


... reducing debt by $1.5 billion helped by proceeds from the sale of one of its most valuable brands, Craftsman tools to Stanley Black & Decker. USA Today reporter Chris Woodyard and Knoxville News Sentinel reporter Travis Dorman contributed to this ...

'Turbulent times' as US parent raises questions about fate of Sears Canada


Mounting troubles at U.S. parent Sears Holdings Corp. raise questions about the fate of Sears Canada Inc., which has also suffered from declining financial results. Sears Holdings Corp, once the largest U.S. retailer, warned this week in its annual ...

Springs shoppers not surprised about Sears future


COLORADO SPRINGS, Colo. - An empty parking lot at the Southgate Sears reflects a stark business reality for the ailing retailer. Sears has been closing stores and selling assets as the company continues to struggle to stay afloat. "Honestly, I haven't ...

Sears Expresses 'Substantial Doubt' About Its Future Survival


NEW YORK — Sears, once the monolith of American retail, says that there is "substantial doubt'' that it will be able to keep its U.S. stores open. Company shares, which hit an all-time low last month, tumbled more than 5 per cent before the opening ...

Sears Seeks to Kill Bankruptcy Talk as Stock Collapses


The owner of the Kmart and Sears chains put out a blog post slamming media reports about the bankruptcy concerns, saying they did not make clear the steps the company is taking to fix its finances after years of enormous sales declines and hinted the ...

Sears Canada Launching Off-price Division Inside All 94 Stores


A couple of U.S. veteran retail executives are trying to shake up the Canadian scene with the launch of The Cut. Taking a page from Macy's and its recent addition of the Backstage off-price concept inside of several of its largest stores, Mark Shulman ...

Reddit Is Losing It Over These Crazy Cheap DIY Houses Sears Sold 100 Years Ago


Sears sold a variety of plans and materials for houses, including Modern Home No.147, available for $872 in 1913. courtesy of Sears. By Brad Tuttle. March 14, 2017. A century ago, the typical American's salary was $687 per year. That might not sound ...

Exclusive: Sears Licenses Kenmore Brand To Permasteel For Gas Grill Line


The retailer has forged a deal with Permasteel, a Pomona, Calif.-based maker of competitively priced grills, decorative ice chests and outdoor patio heaters, to manufacture and sell a line of Kenmore and Kenmore Elite branded gas grills to other U.S ...

Sears led the way in the York-area retail move to suburbs


Jim McClure gets pulled into the rich history of York County. Sean Heisey, York Daily Record. The death of the much-loved Al Boscov can raise a question about the fortunes of department stores before his popular department store arrived York in the ...

These 11 Major Chains Are Currently on Life Support


The Wall Street Journal reported on Wednesday that 13.5% of the retailers covered by Moody's Investor's Service currently have debt ratings characterized as “speculative, of poor standing and subject to very high credit risk.” In other words, they're ...

Briefcase: Stocks jump; Sears drops some Ivanka Trump items


NEW YORK — Stocks around the world continued their march higher on Monday, and U.S. indexes again hit new highs. Strong gains for Citigroup and other financial stocks helped the S&P 500 index rise 12.15 to close at 2,328.25. It's the third straight ...

Sears Points Out It Is Still Technically Selling Trump Merchandise


Sears Holdings (shld, -1.83%) said on in Monday that it continues to sell the Trump brand on its site via third-party sellers, in a move clearly aimed at avoiding the controversy that has swirled around chains like Nordstrom (jwn, -0.52%) in the last ...

Beware Sears's Zombie Apocalypse


customer support. Americas +1 212 318 2000. Europe, Middle East, & Africa +44 20 7330 7500. Asia Pacific +65 6212 1000. Company. Careers · Diversity & Inclusion .... Altice USA cost-cutting target. $900 million. Quick-Draw Drahi. America's Hated Cable ...

Sears shares spike thanks to Eddie Lampert's latest plans


Billionaire hedgie Eddie Lampert, 12 years and two months after taking control of Sears and overseeing a 93 percent decline in the company's shares and $8 billion in red ink over the last five years, said Friday he has a plan to fix the ailing retailer ...

Bond Traders Are Betting Sears Will Go Out of Business in Two Years


The price to insure $10 million of Sears bonds against default has risen to $4.6 million a year, meaning that holding the bond insurance—called a credit default swap—for a little more than two years will actually cost more money than the principle is ...

Brookfield Square Sears to close, timeline uncertain


City of Brookfield — A new deal has set the pieces in motion for Sears at Brookfield Square to close in the coming years. Brookfield Square owner CBL & Associates Properties, Inc. announced Monday that it has closed on a sale-leaseback transaction of ...

Woman wanted in denim heist at Sears


LAS CRUCES - A warrant has been issued for the arrest of the woman suspected of shoplifting several items of denimwear from the Sears department store in December, according to the Las Cruces Police Department. Blaine Ashly Ruppel, 20, who has lived ...

Sears Shares Tank on Forecast It'll Burn Through $1.8 Billion This Year


Sears Holdings's (shld, 0.00%) cash problems are only getting worse, raising the odds the troubled retailer may have to restructure, credit agency Fitch Ratings said in a research note this week, implying the possibility of a bankruptcy filing. The ...

How Sears arrived at death's door


Optimists thought these venerable retailers might be stronger together by leaning on Kmart's off-mall locations and leveraging Sears' Customer Service skills and heavyweight brands like Kenmore. Yet, almost from the start, the union didn't produce, as ...

Sears Sells Tires Online Using Artificial Intelligence


Artificial intelligence (AI) has come to the tire industry by way of Sears Auto Centers. With the pilot launch of the retail chain's "Digital Tire Journey" Web app, consumers can identify the appropriate tires to fit their driving preferences. The app ...

Revised plan for Little Rock Sears site shows scaled-down grocery store


The old Sears department store at Interstate 630 and South University Avenue is part of a $100 million restaurant and retail development planned by a Dallas firm. Comments; aAFont Size. Latest headlines. Arkansas 'bathroom bills' fail, critics still vexed.

Sears partners with NB to open new business centre, improve customer service


"We've got to create world-class Customer Service," said Stranzl. "That's why we're taking these steps." Sears has already started recruitment and training, and expects the centre to be operational this spring. New Brunswick Premier Brian Gallant said ...

Mariano's announces plan for new store at Sears site in Crystal Lake


City leaders announced Tuesday afternoon that the Chicago-area specialty grocer chain will be opening a new store at the location of the Sears at 105 Northwest Highway. Plans call for a 74,800-square-foot building at the current Sears site, which will ...

Sears Accelerates Smart Assortment For Private-Label Trio


... hitting sales floors this month), features 122 sensors that allow owners to change settings remotely, and can send notifications if the door is ajar, the filter needs replacing or if there's a potential problem with the unit, allowing Sears ...

Bill Virgin: Kmart is another sad retail chapter for Sears


Unsold trees lie in a parking lot near Kmart on Sixth Avenue in Tacoma in 2014. The Tacoma Kmart store on Sixth Avenue is one of many locations closing across the nation. Dean J. Koepfler Staff file, 2014. By Bill Virgin. Contributing writer.

Department stores become endangered as Sears, Macy's struggle


Sears is closing 150 stores and selling its vaunted Craftsman tool brand, but those steps may not be enough to stop the unraveling of the American icon. With Sears' announcement Thursday coming only a day after rival Macy's saying it would close 68 ...

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