Rue 21 customer service

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Customer Service

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  • How to reach a live person:
    • Dial 7100
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User Reviews

Posted by Anonymous


Is it a rule in your stores I cant go into dressing room with my daughter? Very rude salesperson

Posted by Anonymous


Your Milford location staff sucks n are very rude they act as though it's a problem to come into the store the Spanish chick whose I guess a assist manager doesn't belong at any job til she checks her manners came in to give a copy of my i.d.n SSI n as I'm walking away she tells an off the clock employee those copies are going into the garbage don't want her working here I own my house n a single mom looking to now more about fashion for my own store so why not work for rue21 this store is losing so much money because of the staff customers were walking out because she was so busy gossiping to help anyone

Posted by Anonymous


Brickyard store in Salt Lake has Horrible customer service. The manager Mindy is rude, and has no business being a manager. She told me "git out of my store". In light of the right-wing issue in Virginia, i wonder if she is prejudice too? She was nicer to Caucasians than me. This is Rue 21?

Posted by No Name


Laura Carpeneter, DM for Easton 1460 Columbus Ohio NEEDS to go. I have worked for the company for many years and she has only tormented and abused power over all her associates and managers. I was a PART TIME MANAGER who CONSISTENTLY aka, over 4 months worked 40 hours a week. I have never been so mistreated by someone before and have nothing good to say about this so called leader. Rue 21 is the worst company to work for. Laura Carpenter is a straight up liar. I've been meaning to write this review for a long time but never had the time too because I was so free to live my life after the hell hole of Laura's management at Rue 21. There are so many illegal things this company has done I'm tempted to straight up sue.

Posted by none


your corporate number is a joke , every time you call this number no ones ever answers the phone, Whats the point of putting a number that no one answers . really whats the real number for the corporate office,

Customer Service Ratings

Based on 131 votes.

3.1

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Corporate Office

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Hours of Operation

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Rue 21 customer service news

Rue 21 closing doors in Bluffs

The Council Bluffs Rue 21 store is among 100 in the retail chain that will be closing. Staff photo/Tim Rohwer. Council Bluffs is losing a clothing option for younger men and women. The Rue 21 store in the Metro Crossing Shopping Center is closing its ...


Rue 21 Partners With Mode.AI for Virtual Stylist Tool

The retailer will offer customers a personalized and interactive chat bot powered by the technology. By Elizabeth Doupnik on April 18, 2017. Technology, Artificial Intelligence, Facebook, chatbots. Rue21's new styling chatbot powered by mode.ai technology.


Rue 21 Bankruptcy Raises Loan Default Rate; Nine West Hires Lazard

Expect more leveraged loan defaults throughout the rest of the year — a lot more.Fitch Ratings Inc. is forecasting a retail loan default rate this year of 9 percent, or the equivalent of about $6 billion of defaults, but that the “fate of Sears ...

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