Public Storage customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Public Storage.

Posted by Anonymous


The public storage on Bandera Road in San Antonio gives poor service. The property manager tells you one thing, the online accounting system tells you another, the account system is not up to date, then to make a payment they charge you between 10-20 dollars!!!!then the customer service representatives are completely worthless as they barely speak English....I do not know why they call them customer services, when they dont do a darn thing to help resolve the problem. I would not recommend their services!!! They are too much of money grubbers!!!!

Posted by Anonymous


I have a storage at the public storage in chicago I move and lost paperwork I call and ask if they could block my gate code until I come in and show my id they said they couldn't that doesn't make any sense I need someone to help me with this issue

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