Posted by bjhjeanzzz
I know now that if you are not a Club Member you just crash the site
Pogo customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Pogo.
02
Dec
21
Nov
Posted by keewee599
Customer Service and Support is the worst ever. Phone number no longer in service and when trying to contact via web, topics of my concern are not covered. Have changed my password several times and there is no way to get into site. Have been a member for years with automatic payment. What's going on? Getting ready to cancel membership since they are so screwed up.
14
Nov
13
Nov
12
Nov
12
Nov
11
Nov
02
Nov
Posted by Anonymous
I spoke on your chat line to a man called Sayed. He told me that someone would be contacting me to fix the problem I am having with you continuing to take deductions from my bank account. Please have someone contact me on. This is the third time I have contacted you to try and sort out this problem!
Your speedy response would be appreciated.
Thank you, Judy Eddington
31
Oct
19
Oct
17
Oct
15
Oct
Posted by ladyangel250
I am not happy for not getting my badge is stuck. I am a deaf lady and 70 years old. I can't get loading game are stuck. I took my desktop to Staples he told me that Pogo suppose to fix it. just brought new desktop 6 months ago. I want to quit that I no longer to play plus I'm tired to fix it . My technican's name is Tony Gillaspie where he worked at Staples. . I have my cell phone only text. My tty is not work. I try two different things are Mozilla Firefox and Internet Explorer. I click on Report a problem. I found it on Do not Track like False and True. I am so miserable and more frustrate.
13
Oct
Posted by Anonymous
pogo go to people credit card and take money without permission .
I only bought one game for my grandchild for less than seven dollars , they keep taking 19.81 dollar from my credit car every month. I keep calling and calling them and get no help at all they say they will call back in tow hours over and over but no call from then at all.
this is piracy big time , stop piracy
13
Oct
12
Oct
05
Oct
01
Oct
Posted by bbydoli
I pay for my membership on pogo and have used pogo for many years. There are people who in an scensored room say disgusting things and plug tabes to stop others from playing. I have muted this person but they still stalk and harass me and other in the pinochle intermediate evergreen room. are the same person and hey plug tables of other paying members so you cant get a rated game going. Please send themn a warning or do something to prevent them harassing other paying members. He uses disgusting language at times in lobby just misspells it on purpose. please try and watch him when he is in itermediate pinochle evergreen room. thank you
30
Sep
Posted by gypsy031235
I have for 2 days now to get an answer as to why my account has not been credited as being a full paid up club member since april 18,2016. i just do not how to get into it to send you a copy that the bank printed out for me to show you the i am paid up for the year of2016. Also had my son pay for 3months on his card to give you enough time to look me up . Have been a CLUB MEMBER FOR 10 YEARS starting my 11th year this year and I am so confused that I really do not what to do.
if you need contact please use my land line phone number
19
Sep
Posted by indigonewageman
To whom it may concern, My two computers were recently attacked by malware and in my efforts to restore my computers, I lost access to my pogo account because my password was destroyed. I could not restore my password on my own. Can you please help me? Sincerely, Lawrence Gary Beliz
13
Sep
12
Sep
Posted by mybride6
I have been a POGO client for a very long time. Because my husband enjoyed playing I continued the yearly billing so he could enjoy playing. Since the payment came out through auto pay there is no question of timely payment. My complaint is one of customer service. Once they have your money they have no interest in treating as a valued customer. My auto renewal came through 8/19 and my husband died 8/27. I am going to cancel the subscription but regret that I will not be able to endorse this site. There is no way I can cancel the subscription as the questions asked don't apply and there is no way to contact a human. Every phone number I have tried is "no longer in service". To me this is just outright fraud.
07
Sep
Posted by byroom777
ive been playing pogo and using pogo for twelve yeats and now i can t play because some idiots put a block that i can t get in and the numbers i get to unblock this crap they want 100 dollar its not a virus but an infection and this not fair and i figure you have better control of these circumstances what im i to do your advice would be appreciated Byron Frick
07
Sep
06
