Read the reviews below to see the experience other people have had when dealing with customer service from Hardee's.
There is a store on cedar bluff rd where the manager is mistreating a diasabled employee i sat and watched not give him his food until his break was over and then told him he couldnt eat it and she is constantly talking rudely to him in front of customer and i heard her call him stupid something needs to be done!!!!!
Ordered my food at12:15 pm did not get it until 12:45 pm. When i finally got it, it the number 4 meal the burger was cold as well as the fries. I thought this was very wrong. I took food back up to counter and said something and got ask whats wrong "my food is cold". Its amazing at how fast the replacement food had got made so fast and out to me. The store is 1500 Mayport Rd
Jacksonville Fla. And they can't even get a full crew
Well I'm understanding but this is trash worked Hardee's in cottondale 6 hours been waiting three weeks my lil pay from some big corporations funny cause all manger there are kids we are adults lol McDonald's gives no problem even if font work out 3 years saw everyone get paid no matter difference or what happened really need make change cottondale Fla bad business know Hardee's better this 6 hours three weeks will file complaint however adult always do right thing
Hardees should care more about the kind of people they hire! Bad choices cost business! I've been doing business with people for over 30 years, we do business with each other and follow each other. Right now, business has gone down the sewer at your Bear Creek location in Columbia, TN because of most of the staff and their reputation and behavior - and they're about to push your biggest moneymaker employee out the door. IF I go, there are hundreds of customers that vow to never do business with ANY Hardees again. And they wont, either. What's even worse is them saying corporate has told them to do me dirty and push me out! I'm entertaining other options,and will not continue to be intimidated and disrespected by pure evil and jealousy from some of the sorriest choices ever employed; it's bad enough now that I know something bad is going to happen because of poor choices of hire, and one of us innocent will get hurt. In my 51 years, working by choice since I was 9, and thru many careers, I've never worked anywhere for any entity that's so disgraceful and doesn't want to better, save, or improve!
I stopped at Hardees in pearisburg to eat sat in the parking lot to figure what i wanted to eat have ate there for 15 years the next thing i was surrounded by police the manager called police said I was videoing employee's I am not a pervert and Iwil l be taking them to court.
Bought the 5 pack of tacos
There was hardly anything on them
I have a pic of the tacos
Pretty sad
I would never ever go. Ack again
Such a rip off. I put 4tacos together just to make one.
Basically we m just eating a taco shell..
Terrible service and very disappointing very unprofessional staff
It was in Stanton Ky
Port management
I wish to say your Hardee's in Cumberland ky. Is a great example of bad customer service first of all anytime you go through drive through you are told to pull into parking lot and they will bring your order to you and they do 15 or 20 minutes later second I went there this morning to get breakfast I sat in line at least fifteen minutes when it was my time to order a guycwalks out and changes sign guessxwhat they wouldn't serve me breakfast you havine got a manage pulling everybody to side to make drive through time look good and a group of employeesc who could care less if something doesn't change they will p7t that store out of business soon you forever lost my business 5oday and I can assure you its not only me
Son-in-law who is in the Air Force while on duty in Arkansas went to a Hardee's to eat. Your fountain cups advertise that you stand behind the military and their families. When he asked when ordering if there was a military discount he was told "NO." Your company is disgraceful.
Darlington Store is the most unfriendist store. I HATE visiting, yet went for the third time due to it storming outside and its so close to my home, only too get two large milkshakes. I placed my order and the girl repeated it, like I was a bother, I said yes that is correct, and she said drive forward, so I said ok thank you and she come back very fast with a your welcome in a complete different voice not nice at all. I get window, she opens it all mad, guess she don't want to be working. She walks off, someone else brings the shakes and he ask if she gave me straws, I replied no or my receipt. The guy prints me one hsdit to me, as he is walking away from window I say thank you, he just keeps walking. This store customer service is horrible, if the person doesn't want to work send them home, don't put them up there to deal with customers, they are running us off to other fast food places. I will drive four or five minutes further to not have to visit your store aamymore... No more chances... Too many people need jobs, hire people that want to work, not these with the nasty attitudes. It screwsup everyone's day..
Hardee,s (No. 3) Kinston, NC has a really big problem with the ladies restroom. There is ALWAYS an awful odor in there. It's like an outside toilet. This Hardee's sits along Hwy 70, a very busy Hwy, lots and lots of traffic. The problem could turn away what could be repeat business. Please address this problem.
Went to Hardees on 7/9/2017 at 1:44 pm Drive thru #3068 / 3255 in Indianapolis IN on Brookville Rd. Ordered the new Baby Back rib burger. Had to lift the bun to find the Rib meat when I got it home. Two extremely small slivers of meat on it. Very different than the advertisement pics. Called the store three times before someone picked up. Manager was extremely rude. Tried hurrying me along as I tried to discuss the problem. Called the other franchise store to get a complaint phone number. The girl that answered the phone ( Southport Rd. store Indianapolis) was just as rude. Claimed she was the manager, and had no clue about her franchise information. Was talking to others while I was trying to speak with her. I then found out she was not the store manager as she claimed. I then asked when the store manager would be available, and she responded by telling me she could not give out that information. Hardees is going down hill fast. I will no longer patronize the restaurant. Food is going down hill, customer service is terrible. Managers are rude, and the employees have no clue what is going on. STOP THE FALSE ADVERTISING. If your gonna advertise with pictures, sell what you advertise. People are sick and tired of it.
I went to hardees in rutherfordton n.c. today it took me 31 minutes to order then another 27 minutes for my food &when I got my food it was as cold as ice why are you people not hiring enough the girls that work there are great I dont blame them I blame YOU ALSO EVERYTIME I GO TO HARDEES THEY ARE OUT OF SOMETHING . THIS IS ERY UNCOMFORTABLE FOR THEM I DONT SEE WHY YOU CANT RUN A SIMPLE FAST FOOD PLACE PS. WHILE I WAS WAITING IN LINE 13 GUEST WALKED OUT. YOUR BUSINESS IS THE WORST SHAPE I HA E EVER BEEN TO
Sun june 4,2017 2friends & I went to ur restaurant at 1:30 pm on Hwy 14 in Millbrook, Al. When we entered we were told the computer was down and it would b about 15 mins before we could order
We said no problem. Several people came to the locked door looking in. A young woman sweeping the floor said "I don't have to tell them the computer is down because the door is locked." They could see her sweeping the floor but she wouldn't look at them. We were at a table having a meeting they asked us several times if we were going to order although the computer was still down. We told them we were having a meeting and asked them if we were bothering them. They said no but we're waiting on a manager to get here. We left and went down the highway to Jack's and received exceptional service.
It's not the first time we have had a problem but it will b the last. After reading all the complaints, Hardees probably won't b around six months from now. That's a shame because I love ur quarter pound burger. Gwin must not b there anymore. Things went a lot smoother when she was. Bye bye Hardees!!! It's a shame because I used to really enjoy going there.
Yes I'm very upset at the hardees on mount pleasant road in Chesapeake va it's Sunday at 7:12 pm my fiance went to get a family chicken meal deal now mind you the parking lot is empty they tell him they have no white meat or biscuits because they were busy and trying to recover and basically blew him off I think something should be done about this I'm expecting a reply either by phone or email it's Sunday june 8 2017
4/817 went to the store #150654 in Easley, sc. Ordered the biscuit and gravy combo. when I received my package there was no fork in it. I told the woman I needed a fork. She responded look in the bag it's there. I told her I had already looked and it was not there. She said then you need to look again because you can't see. I moved forward and waited for my husband who had gone in to use the bathroom . when he got in the car he informed me that they would not let him use the bathroom unless he bought something from the store. When he told them that his wife was in line in the Drive-Thru they said no she's not. They then proceeded to argue with him about using the bathroom. Said that he had to buy something first before he could use it. To begin with this is a flagrant violation of any kind of decency or cleanliness. Many people wish to wash their hands before they buy food. Other than that he has a bladder condition and if he can't use the restroom at certain times he is going to be totally embarrassed. They finally call the manager who very reluctantly let him into the bathroom. When he got in the vehicle I said see if there is a fork in your bag. He said there was not so I went inside and told her that I needed a fork that she was wrong there was not one in the bag because she did not put it there. They were very rude very condescending and acted like they really did not want to be working and certainly did not want to wait on clients. This has left such a bad taste in my mouth I don't care if I ever go into another Hardee's in my life.
I was at you Pearson,Ga location and I am disgusted at the behavior of both the management and staff . The door handles and rails and window seals where wiped down with baby oil witch is not only disgusting to touch but also very dangerous for any elderly or disabled person I told the lady that was working the window and she says I know I just did it then proceeds to yell to the other staff including the manager that I interrupted her conversation and white people should know better that to interrupt black peoples conversations she does all this while myself and my teenage daughter are waiting to order then there are 5 team members standing at the counter during her rant while we are waiting to place our order including a manager and none of them offer to take our order then finally she come and takes our order Rudely I might add then her co worker the man that she was conversation (energy) was his name got with earlier proceeds to gawked my 15 year old daughter who was dressed appropriately for her age and says repeatedly teeter totter making her very uncomfortable and to top that I ordered number 11 big hot ham and cheese and I get the smallest one I have ever saw on a tiny bun
I was going to have breakfast at your store in Mount Vernon Kentucky this morning as I walked in they were yelling going on with foul language being used from your management Debbie Delaney. This is not the first time it has happened, They have been several quit there jobs over the way she treats her employees
On 3/11/17 I ordered at the Watertown Wi Hardee's drive thru on my way to work. Part of my order was 2 fish sandwich with not tarter sauce; why no tarter, I have a severe for allergy to many processed condiments. If you suffer from food allergies you know that you are very careful when ordering. It turns out that the staff are either poorly trained or poorly managed because they have no concept of food safety. I started to eat about a mile from the restaurant and took a bite from the sandwich. My tongue and lips immediately started to burn and I wretch out the food. I could not eat or drink the rest of the night because my lips felt like they were sunburned and my tongue was swollen. I completed a customer complaint on the Hardees/Carl Jrs website and all I have received is this response -
I truly appreciate you taking the time to write me, and I apologize for any frustration you may be experiencing.
I assure you that every effort is being made to address this situation. I have contacted the appropriate management regarding your experience at this particular restaurant and have requested that appropriate management follow up with you.
Thank you for giving me the opportunity to address your concerns. If you have any questions or concerns, please do not hesitate to call (877) 799-7827.
Sincerely,
Jorge Sandoval
Carl's Jr. & Hardees Guest Relations
Please voice your displeasures with Hardees by calling the number above.
Ordered a mushroom Swiss burger.
Watch entire line of 7 people after me get their food. Ask if she forgot me. She said no I ask for a manager and waited another 10 min. Once manager arrived she offered no explanation or compensation. Thirty minutes for fast food is not acceptable nor should I have paid full price.
Store is in Christiansburg VA
