Posted by Shelley
The store in Helena, MT has the worst service ever! Starting from the manager on down. The last few times I've been in all the manager does is have his face in his hand held device and does everything he can NOT to service anyone. Unfortunately this has passed on to the other associates. The female Assistant Manager 288862 Chasity would leave me to search a particular shoe on the computer and never return (3 times!) I had to go to her at the front register to get an answer because she was busy laughing and kidding with another association up front. This happened 3 times. When I would ask her anything, she would roll her eyes to the other associate and snicker. How insulting! I am returning the 3 pair shoes I bought yesterday because I am so insulted by this store and it's lack of customer service. The store should be cleaned up beginning with getting rid of the "do nothing" manager and his staff that have developed the same lack of customer service as he has demonstrated in front of them. I'll shop at Macy's and Target from now on!