Find the latest Eversource news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
“Both companies' dedicated employees work relentlessly to put customers first, and that commitment to reliability and Customer Service will remain paramount.” Aquarion has more than 300 employees operating the region's best water system. Eversource's ...
Eversource Energy's announcement on Friday that it would acquire Bridgeport-based Aquarion Water Co. for nearly $1.7 billion may have surprised analysts, but the deal is expected to bode well for the future of both companies. Contingent on approvals ...
New England's largest energy utility, based in Boston and Hartford, plans to acquire Aquarion Water Co. for $880 million in cash. Eversource will also assume $795 million of Aquarion's debt. The acquisition marks Eversource's biggest deal since the ...
My experience with the tree-cutting company contracted by Eversource was excellent. Many residents in Bethany have endured all-too-frequent power outages for many years. Eversource has taken a much more active role in tree removal than CL&P did.
WALLINGFORD >> Eversource Energy is spending $2 million to replace more than 5,000 feet of existing cast iron and steel pipes that are part of the Hartford-based utility's natural gas distribution network, company officials said this week. Work already ...
Eversource Energy has narrowly averted a strike by reaching a new three-year contract with the United Steelworkers, Local 12004, for nearly 275 gas workers in Central and Eastern Massachusetts. The previous contract expired Friday. Kathy Laflash, the ...
CHESHIRE >> Eversource Energy plans to expand its natural gas distribution lines into a portion of the community near the Meriden border later this spring. Work on the distribution line expansion project is expected to start sometime in May and will be ...
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With continued investments in the electric system and the expansion of our grid modernization efforts, we fully anticipate that we'll continue to build on that improvement which is so important in our customers' day-to-day lives. Our continuing ...
HydroQuebec, Eversource's partner in the Northern Pass project, is encountering problems in Canada. The Bureau of Public Hearings on the Environment is expressing concerns regarding the environmental impact of the 48 miles of lines connecting the ...
... sustainability advocacy organization Ceres, Eversource harnesses the commitment of its approximately 8,000 employees across three states to build a single, united company around the mission of delivering reliable energy and superior Customer Service.
Eversource Energy's transmission investments in 2016 totaled about $900 million, compared to about $800 million in 2015, and $700 million in 2014, Phil Lembo, Eversource executive vice president, CFO and treasurer, said on Feb. 22 during the company's ...
All six employees were recognized "for going above and beyond their usual scope of work to provide superior Customer Service." Honored were lineworkers Craig Crowley of Torrington, Cliff Philipp of Bolton, Andrew Steffens of Stratford, and Mike Suvoski ...
Eversource Energy will spend $75 million this year trimming trees that its vegatation management staff believes are likely to knock out the company's distribution and transmission lines. All but 18 of the 149 towns Eversource serves will see some kind ...
Massachusetts Attorney General Maura Healey has announced her opposition to the $96 million rate hike sought by Eversource, saying it represents a “fight against unjustified utility profits at the expense of customers.” Her statement comes following ...
Utility bills have four major components: Customer Service, distribution, transmission, and power supply charges. This rate filing only applies to distribution, which is the cost of delivering electricity to customer homes. The utility said it is ...
Attorney General Maura Healey will challenge a request by Eversource to raise electricity rates for its Massachusetts customers next year, saying the company already reaps plenty of profits and charges more than other utilities. Eversource on Monday ...
Eversource Energy has received state approval for a plan that involves building at least a dozen solar energy facilities, allowing it to take advantage of a change in state law that permits utilities to generate more solar power on their own ...
The Access Northeast project would add pipelines shown in yellow to the existing Algonquin pipeline system, shown in green. Courtesy—Spectra Energy. Previous; Next. Previous; Next. By DAVID BROOKS Monitor staff. Saturday, January 07, 2017. 0; Print ...
DURHAM, N.H. (AP) - The town of Durham has contracted with a consultant to examine any impact the Eversource Seacoast Reliability Project may have on Little Bay. Foster's Daily Democrat reports (http://bit.ly/2iIsX4A ) GeoInsight will review materials ...
Eversource Energy is shifting about 3,200 of its retirees living in Connecticut and thousands more in Massachusetts and New Hampshire from its employee health care plan to private insurance for which it will reimburse them. The shift will occur in ...
Eversource said the move will save $30 million a year in health costs and will benefit its retirees by offering a greater choice of plans. By Adam Vaccaro and Katie Johnston Globe Staff December 22, 2016. Sign up for the Talking Points newsletter, a ...
The Merrimack Station power plant in Bow releases a cloud of steam while operating on Friday. GEOFF FORESTER / Monitor staff » Buy this Image. Previous; Next. Previous; Next. By DAVID BROOKS Monitor staff. Saturday, December 17, 2016. 2; 0; Print ...
BOSTON (AP) — Eversource Energy says it has acquired a 50 percent ownership interest in a proposed offshore wind farm off the Massachusetts coast. Officials said the project, known as Bay State Wind, would be located about 15-25 miles south of Martha ...
Hartford-based Eversource Energy will join forces with a Danish energy company to develop a wind farm south of Martha's Vineyard that, if approved, would produce enough electricity to power one million homes in southern New England. No financial ...
Dozens of trees are being cleared as Eversource Energy begins construction on a new power distribution substation in Franklin. Elodie Reed—Monitor staff » Buy this Image. Franklin's Eversource power substation is getting an upgrade in order to keep up ...
Eversource is investing in a large offshore wind project 15 miles south of Martha's Vineyard, a deal that could help the company capitalize on a new state law requiring electric utilities to ramp up their use of wind energy. Boston-based Eversource is ...
Customers of Eversource Energy will notice something different when they start receiving their electric and natural gas bills in the coming days. The Hartford-based utility company has revamped the look of its hard copy and online energy bills. The ...
CONCORD — Regulators have set the dates by which Eversource will auction off the remaining power plants it owns in New Hampshire, including the large coal-burning plant in Bow. The state hired financial advisers J.P. Morgan to conduct the auction, ...
Customers of Connecticut's two largest electric utilities who haven't elected to purchase their party through a third party will be paying less for their power than they did last winter. The Connecticut Public Utilities Regulatory Authority approved ...
WALLINGFORD >> Controversial plans to cut down trees along a section of Eversource Energy's transmission line right-of-way produced moments of high tension Tuesday night. The plans to cut down several hundred trees along the route of the transmission ...
Eversource Energy on Sept. 30 filed an initial brief with the Massachusetts Energy Facilities Siting Board regarding the company's proposal to build, operate and maintain new 115-kV line segments and a new 115-kV switching station. As noted in the ...
Natural gas customers of Eversource Energy will see lower rates for heat, water and cooking this winter, the utility that serves 300,000 Massachusetts gas customers said Monday. Eversource predicted customers will pay an average $144 per month, down ...
Eversource's original plan, and one that is still on the table, called for clear-cutting an 82-foot-wide swath through dense woods. A group of Sudbury youths showed what that would look like. By Jennifer Fenn Lefferts Globe Correspondent September 01 ...
MANCHESTER, N.H. (AP) - The largest energy provider in the New England region will spend $30 million this year to trim trees along 2,800 miles of power lines in New Hampshire. WMUR-TV reports (http://bit.ly/2caV6i7 ) Eversource is trimming the trees to ...
ANSONIA >> Construction of more than four miles of new natural gas mains is getting underway this week, according to officials with Eversource Energy. The $2.3 million project will make natural gas available to an additional 6,000 customers, according ...
Utility upgrades its distribution system to help deliver the resiliency and reliability that regulators and customers expect. Eversource Energy, Fusesaver, infrastructure upgrade. Advertisement. Eversource Energy recently installed Siemens' Fusesavers ...
... unsolicited phone calls and home visits from individuals selling “discounted power” and claiming to be “representatives” or “partners” of Eversource. In light of this, the company is warning customers that these individuals are not affiliated with ...
... utility in the U.S. by Newsweek magazine, Eversource harnesses the commitment of its approximately 8,000 employees across three states to build a single, united company around the mission of delivering reliable energy and superior Customer Service.
The major energy bill that Governor Charlie Baker signed last week was hailed by its proponents as a victory for consumers and for the environment. But there were two big winners who didn't get mentioned in the press releases: Eversource and National ...
NASHUA, N.H. (AP) - The largest energy provider in New England is considering the use of drones to get up close to bridges, wind turbines and other not easily-accessible places to help with inspections. The Telegraph reports (http://bit.ly/2ayqa6b ) ...
NORTHFIELD — Eversource is continuing the deliveries of large pieces of electrical equipment to its Northfield substation, which, once installed, are designed to improve system reliability and improve the flow of power in western Massachusetts.
Eversource Energy's (ES - Free Report) second-quarter 2016 operating earnings of 77 cents per share were on par with the Zacks Consensus Estimate but lagged the year-ago quarter by a penny.
HARTFORD >> Second-quarter earnings at Eversource Energy were off by 1.8 percent this year, officials with the utility said Thursday, the result of lower usage of electricity and increased property tax expenses. Profits for the three-month period that ...
Eversource Energy on July 14 said that the New Hampshire Site Evaluation Committee has voted to approve construction, by Eversource Energy and National Grid, of the new, overhead, 345-kV Merrimack Valley Reliability Project. The company noted that ...
The coal-fired Merrimack Station in Bow, shown here last winter, was one of three fossil-fuel plants and nine hydro facilities currently owned by Eversource Energy to be sold at auction overseen by the state Public Utilities Commission. AP file ...
A New Hampshire environmental group is a appealing a decision made by that state's Superior Court last month to dismiss a lawsuit against Hartford-based Eversource Energy and its Northern Pass transmission line project. The Society for the Protection ...
The agency in New Hampshire charged with siting energy infrastructure has pushed back its deadline for Eversource Energy's $1.6 billion Northern Pass transmission project. A New Hampshire Site Evaluation subcommittee decided this week to postpone the ...
Eversource, the state's largest electric utility, is predicting an increase in its energy service charge at a time when the three other utilities in the state have either lowered or are expected to lower theirs in the wake of historically low wholesale ...
As other utilities tell customers to expect lower energy rates this summer, Eversource announced Monday it projects customers will see their monthly electric bills increase by an average of $5.50 this summer. Eversource filed a forecast with the state ...
