Posted by Nancy
After not receiving a bill for months but paying what we estimated as due and not getting a requested bill we closed our two Embarq accounts. They immediately sent it to their in-house collection company. When the bill was received we paid it that day--after two weeks of 8 calls a day from Triangle. Finally they stopped--until today. I called Embarq and they said it was NEVER sent to collection. I simply am at my wits end.
