Dairy Queen customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Dairy Queen.

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Viewing Dairy Queen customer service reviews 26 - 50 out of 176
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28
Dec

Posted by Anonymous


on 12/28/16 at 8:22PM

My husband and went to the Dairy Queen store at 4650 s. Yosemite street Greenwood Village Colorado December 28, 2016, @ 7:45 pm. There was only one clerk a young 16ish gal. She was running around taking care of several orders at once. She did a great job! But that is really not the point of this comment. I cannot believe that management would think that it okay to leave A single person ( but in this case a girl) by themselves at night to run this store. Her safety should be considered. It's not okay. All the people patronizing this store knew she was alone the minute they walked in. Therefore a unsavory person would also know this immediately. I would hope that Dairy Queen and the franchisee would be much more aware of the safety issue And not put their employees in such a dangerous situation

13
Dec

Posted by Anonymous


on 12/13/16 at 6:26PM

Went to your location in Azle tx on 12/13/16.wanted full meal deal with upgrade to a blizzard for $1 AS STATED IN YOUR TV COMMERCIAL. Was told they do a mini. They are a franchise Quote until quote. Well that franchisee just lost a $30 order for their rudeness.

28
Nov

Posted by Anonymous


on 11/28/16 at 5:51PM

Your Buster Bars are terrible without the fudge and nuts that were there before.

27
Nov

Posted by Gracie


on 11/27/16 at 5:59PM

I have been to this location time after time and the passed 3 visit my order has been wrong and my food taste old I spend alot of money for food for me and my children this is a regular stop for us.

16
Nov

Posted by Anonymous


on 11/16/16 at 7:01PM

Went to the Dairy Queen in Miramar Beach, FL. on Nov. 16 at 7:00 PM two young girls one white and one Hispanic were working. The Hispanic girl had her iPhone plugged in to the restaurant sound system and was playing loudly..very raunchy and vulgar rap music. My wife and I were appalled at this. We even nade a comment to which they shrugged it off. I love Dairy Queen Blizzards, and will NEVER go to this unit again. I tried to contact online customer service so the owner would know...but I did not get a receipt and without I code I could not take survey. That sucked too.

16
Nov

Posted by Anonymous


on 11/16/16 at 6:31PM

We came in for the $5 box lunches at 4:10pm and was told those end at 4pm now, they are only available now from 11-4 however the same signs from last month are up stating the box is $5 and there is no time attached. The lunches should be honored at $5 or your signs should be updated. It is very deceiving and upsetting. This is at your Anchorage Tudor location.

15
Nov

Posted by Anonymous


on 11/15/16 at 9:33AM

Frankfort st.,Versailles, Ky store
Tried the Purnell double sausage biscuit breakfast. Not good. Sausage patties thin and over cooked. Tasted dry and burnt. I would be ashamed to serve something so overcooked. I also informed Purnell of this.

15
Nov

Posted by Anonymous


on 11/15/16 at 9:22AM

Watched tv add for 3 dollar purnell double sausage breakfast. Tried at Versailles, Ky store,on Frankfort st.

Very disappointed, sausage thin and very over cooked. Tasted burnt and dry.

Taste nothing like purnell sausage I have had the

10
Nov

Posted by Anonymous


on 11/10/16 at 3:12PM

I wanted to take this time to give the highest praises to Joe at the Camden, DE Dairy Queen. He was kind, courteous and went out of his way to assist me. You should be proud to have him representing you.

Karen S. Kimbleton, owner
RE/MAX Avenues, Inc. Dover, DE

03
Nov

Posted by Manuel


on 11/3/16 at 7:28PM

Dairy Queen in plainview texas this store is always closing early like at 9 or so of not they turn off some of the lights and the light on the drive thru sighn to make it look like there closed wich os what happened today but i still waited untill they answered on the drive thru while I was waiting at the window for my food i saw atleast 4 cars stop at the drive thru sighn wait for a little bit then take off i guess they dont want to make money for the store

02
Nov

Posted by David Brown


on 11/2/16 at 9:44PM

I ordered 2-Flame Thrower Grill Burgers with pepper jack cheese, mayo, lettuce, onion, bacon. DO not want tomatos and Flame Thrower Sauce. 2-Sodas. wHen we got to my daughters our burgers had tomatos and that flame hot sauce. mE and my daughter are highly allergic to tomatos and we didnt want that sauce either. oUr food was unedible to us. Being given food that we are very allergic to is very dangerous, my daughter cannot even touch tomatos, this is my 2nd complaint about same visit and heard from no one. I hope to hear from someone about the mistakes that were made.

02
Nov

Posted by semperfih2o


on 11/2/16 at 5:22PM

The Auburn Way South DQ is managed by a very rude woman. On several occasions we have noted her chastising employees in front of customers, being rude when asked about underserving and sometimes not even communicating when asked a question.
The DQ on 15th st is well run and will receive all of our business. The manager is very cordial and helpful.
Robert and Judy

23
Oct

Posted by William W


on 10/23/16 at 11:43AM

There was a young lady named Brianna at the South County mall Dairy Queen she was cheerful to every customer I have saw on multiple days always had a smile and always made me feel welcome rather than just another customer walking through. If I were to suggest a Dairy Queen and I knew that she was working I would suggest the South County mall any day of the week.

14
Oct

Posted by Linda


on 10/14/16 at 10:42AM

I have been going to the DQ close to my residence in Hbg., PA for at least 30 years. I have purchased more Snicker Blizzards than I care to think about(calories). Snicker Blizzards WERE one of the popular ones and now you've stopped making them. You have a very unsatisfied customer and I'm sure a multitude of others, as well! It makes no sense to me why, when you have an item that sells and is popular, you would choose to discontinue it!! Snicker Blizzard is all that I get when I go to DQ, so I suppose my days of visiting DQ are over, sad to say. I'm sure this will get read and filed away and that's fine but word of mouth spreads very quickley. This is one customer of many that would like you to bring Snicker Blizzards back!!

13
Oct

Posted by R58mcneal


on 10/13/16 at 5:00PM

Hey there I want to ask u a question please if u would know
DQ is hiring in Wrightsville Ga and I applied there 3 times each time I got a reply from the manager daughter 3 times she said that I was to old to work and I needed experience well I shown her my cooking certificates and she said that I was to old again now isn't the law still the same. I have experience and what about the teenagers that get out of school that dont have any experience.
No matter what color race,age, ?

13
Oct

Posted by Anonymous


on 10/13/16 at 12:45PM

Dairy Queen on main hwy in Hebbronville Tx

1. Very dirty

2. Flies all over place

3. Men's restroom very dirty.

4. Didn't dare go in women's restroom.

5. Bad customer service

We love Dairy Queen but we will never go to this location again. We are on road trip and were very hungry. There aare not many places on this highway to choose from. What a disappointment.

05
Oct

Posted by Debbie


on 10/5/16 at 3:39AM

I have been going to DQ in Rockdale TX. On Oct,4, 2016 I had ordered a #1combo. I had asked for tea. I told her I wanted the cup packed with ice. When I got it. There was just a little ice floating on top. I told her. I ask you to pack the cup with ice. Than I ask her to give me large cup of ice. For my tea. She told me she would have to charge me 54 cents. I told her I was not paying her 54cents. Because I did not get what I order. And she would not give me what I order. I have done business for many years. Not only in Rockdale. But in other towns. But if something is not done. About this. I will no longer do business with any DQ. This was not the first time this happened here in Rockdale. I hope to hear from somebody.

04
Oct

Posted by Anonymous


on 10/4/16 at 4:23PM

A fellow worker and I stopped at the DQ in Chaska Mn. She ordered onion rings and a peanut buster parfait. The onion rings were not done and you needed a magnefying (SP) glass to find the fudge. I ordered cheese curds and a sm peanut butter cup blizzard.There wasn't much peanut butter cup pieces. Dairy Queen sucks compared to what it use to be. We wont be going back. Very dissapointing.JMPW

03
Oct

Posted by Anonymous


on 10/3/16 at 5:43AM

The new Dairy Queen in Christiansburg va needs improvement. The food is cold and the manager just stands around. She is unprofessional. I was there last week at 10:30am. The prices are to high and they give no senior discount. I will not be returning.

01
Oct

Posted by Anonymous


on 10/1/16 at 12:10PM

I am writing about the store in Kenedy Texas. The drive thru turning radius is very tight and anyone with a pickup is going to have rubbed sidewalls on there front right tire and rear left tire. This is ridiculous the store has just been remodeled, whoever designed the drive thru is definitely not from South Texas where a lot of us drive pickup trucks. Sorry to say but we will not be eating at Dairy Queen in Kenedy Texas anymore unless they will replace the tires we will destroy in the drive thru.

25
Sep

Posted by Anonymous


on 9/25/16 at 4:15AM

The manager Brooke was on the front line drinking coffee and smacking gum. Very unprofessional look to customers

18
Sep

Posted by Anonymous


on 9/18/16 at 7:12PM

Just left Dairy Queen Gilbert Rd in Gilbert , AZ first the drive through light on the menu board wasn't on and I told the person who came on to take my order. Then I proceed to pick up my medium blizzard and the overhead lights weren't on by the pick up area. I was told they come on at 8pm City of Gilbert !!!! Really!!! It Sept 15th time is a changing!! I get my blizzard and leave...... It was the soupiest ice cream I have ever had!!! Brought it home and put in the freezer!!!! Will not be going back for a long time!!!

18
Sep

Posted by Anonymous


on 9/18/16 at 6:02PM

The Dairy Queen on hwy 278 - Hilton Head Island, SC doesn't seem to care that their signage is often lacking
lights, making it very difficult to find the turnin or determine if the store is even open. I have personally told them
at least twice and they act like they could care less or have some feeble excuse. It's your business, but it's a
pretty bad example for Dairy Queen and certainly motivates me to take my business elsewhere. Just thought
you might like to know ???????????

16
Sep

Posted by Queenmom


on 9/16/16 at 11:59AM

I went to the Monroe LA location and I just have to say it was great .. The MGM was taking my order he was very sweet and made me happy .. I believe his name was SHANE.. I will be going back to that local just to get the great service

10
Sep

Posted by Anonymous


on 9/10/16 at 11:33PM

yes i was very disappointed i need someone to get intouchwithme james

Viewing Dairy Queen customer service reviews 26 - 50 out of 176
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