CVS customer service news

Find the latest CVS news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

CVS hikes hourly wages, boosts parental leave due to tax reform


CVS Health (NYSE:CVS) will be passing on some of the savings that it expects from tax reform to its employees by boosting pay and increasing benefits. Hourly employees will see their wages increase to $11 per hour from $9 per hour, effective April 2018.

CVS Health says it will use tax cuts to boost wages, growth strategy


"It is an extraordinarily unimaginative and backward-looking retailer," he warned, citing its continuing slide in front-of-store sales plus GlobalData Retail's own research showing that CVS ranks well below its peers on attributes like store design ...

CVS Health (CVS) Q4 Earnings Beat Estimates, '18 View Upbeat


CVS Health Corporation's (CVS - Free Report) fourth-quarter 2017 adjusted earnings per share (EPS) of $1.92 were up 12.3% year over year. The adjusted EPS also beat the Zacks Consensus Estimate by 3 cents. This one-time adjustment excludes the impact ...

Hudson's Bay Taps CVS Exec to Be New CEO


Subscribe · Give a Gift · Customer Service. Stay Connected. Leadership · 3 Americans Released From North Korea Ahead of ... outside a Federal Building in Los Angeles, California on Nov. Careers · USA Taekwondo, Eric Schneiderman's Replacement, Nike.

CVS Health all about the customer, seamless retail experience


CVS Health and CVS Pharmacy has long been a retail leader in many ways, and enhancing the customer experience is now at the top of its strategy to-do list, to the point it's even redesigning store layout to best meet consumer needs. The quest for the ...

CVS Bans Digital Retouching For In-Store Beauty Ads


CVS Pharmacy is moving forward with its initiative to ban beauty advertisements featuring altered images that would potentially deceive a customers about a product's effectiveness. The company will place a watermark, called the CVS Beauty Mark, on ...

CVS expands drug take-back effort to reduce unused painkillers in medicine cabinets


CVS Health announced an expansion of its efforts to reduce the amount of unused painkillers sitting in South Carolinians' medicine cabinets. Their drug take-back boxes will be put in place at 22 CVS stores in the state. The pharmacy and benefit manager ...

Industry Reacts to Death of CVS' Cheryl Mahoney


Cheryl Mahoney dedicated 45 years to CVS, helping build it into a major mass market beauty powerhouse. By Faye Brookman on January 22, 2018. Beauty retail veteran Cheryl Mahoney, who was among a cohort credited with building the mass market cosmetics ...

Pregnant Kylie Jenner Reportedly Went to CVS the Day Kim and Kanye's Baby Arrived


Kylie Jenner has yet to confirm her pregnancy with words, but she may be doing so with her latest public appearance. The reality star—who has gone uncharacteristically quiet on social media since People reported in September that she's expecting her ...

CVS Health Grows on Pharmacy Services, Retail Remains a Drag


On Jan 12, we issued an updated research report on CVS Health (CVS - Free Report) . The company carries a Zacks Rank #3 (Hold). This leading provider of integrated services across the entire spectrum of pharmacy care has been outperforming the broader ...

CVS Takes Up Beauty Image Transparency Mantle


CVS has about 9,600 stores across the country and is one of the U.S. largest beauty product sellers so the reach of this ban will be wide. CVS President Helena Foulkes said that "unrealistic body images" can cause health issues especially among women ...

CVS Pharmacy promises to end touch ups of its beauty images


NEW YORK (AP) — CVS Pharmacy, the retail division of CVS Health Corp., wants to end touch ups of its beauty images in its marketing campaigns by the end of 2020. The plan, announced Monday, affects the marketing materials CVS produces, but it also ...

CVS Pharmacy promises to end touchups of its beauty images


NEW YORK (AP) — Pharmacy giant CVS said it will stop significant touchups of images used in its advertising for beauty products. The company said it has a responsibility to think about sending messages of unrealistic body images to girls and young ...

CVS Adopts Show It Like It Is Approach


As part of its efforts to promote health, CVS will no longer remove flaws from beauty imagery. By Faye Brookman on January 15, 2018. CVS Pharmacy consumers no longer have to feel less than adequate in the beauty aisles. In its quest to lead positive ...

CVS Pharmacy promises to end touch-ups of its beauty images


NEW YORK – Pharmacy giant CVS said it will stop significant touch-ups of images used in its advertising for beauty products. The company said it has a responsibility to think about sending messages of unrealistic body images to girls and young women.

CVS to Curb Use of Major Photo Alterations in Beauty Products and Ads


CVS Health (cvs, -1.68%) wants shoppers to see its beauty products in all their glory, wrinkles and all. The company, which operates about 10,000 CVS pharmacy drugstores, said Monday it aimed to eliminate by the end of 2020 the use of imagery that has ...

CVS vows to stop altering beauty images in its marketing


Starting in April, CVS Health Corp (NYSE:CVS) said it will stop "materially" altering the beauty imagery in its marketing materials that appear in its stores and on its websites and social media channels. The change applies to the marketing materials ...

Dozens detained after party bus arrives at Seal Beach CVS, strong-arm robbery takes place


SEAL BEACH — At least 50 people were detained Saturday night, Jan. 14, after a massive police response that shut down Pacific Coast Highway near the Long Beach city limit. Seal Beach police said Sunday, Jan. 14, that the group had been involved in a ...

CVS Health's (CVS) Outlook for 2018 Cheered by Investors


Shares of CVS Health (CVS - Free Report) rose 2.64% in the last trading session to close at $75.13, following the company's announcement of a promising 2018 earnings outlook. Per management, banking on solid growth in scripts and claims, increasing ...

CVS, Walgreens Say Drug Prices Are Easing After Years of Ballooning -- Update


Walgreens Boots Alliance Inc. said an increase in prescription volumes helped lift U.S. pharmacy sales in its latest quarter as it works to continue capturing a larger share of the prescription-drug market. Comparable-store sales at Walgreens's U.S ...

Some Question CVS-Aetna Remodeling of Health Care


Walking the aisles of a CVS drugstore, there are piled paper towels, stacked cereal boxes, and neat lines of nail polish. In the back, there's the pharmacy. For years, that approach has remained essentially unchanged despite a creeping reality: Every ...

CVS Pharmacy settles for allegedly overcharging customers


LOS ANGELES — CVS Pharmacy Inc. has agreed to designate two executives who will be accountable for pricing issues in Southern and Northern California under a judgment modifying a 2015 settlement for allegedly overcharging customers, the Los ...

All the Stores That Are Open on Christmas Day — And What's Closed


If you're searching for a last-minute gift or don't celebrate Christmas, a number of chain stores and convenience shops around the country will still be open on Dec. 25, or Christmas Day. While many stores like Target and Walmart will be closed, others ...

10 Top-Selling Makeup Products and Tools at CVS for 2017


Who doesn't love heading to their local drugstore for a little beauty loot? We at Stylish love a makeup steal, so consider our joy when CVS pharmacy released their top-selling products of the year. Check out the top 10 makeup products and tools at CVS ...

Sarah Hyland slams CVS in medication mishap


On Monday, the “Modern Family” actress slammed the chain pharmacy for not having her kidney medication ready as promised. “Hey @CVSPharmacy when you tell a kidney transplant recipient that her medication will be ready before you close and that you will ...

Sarah Hyland goes off on CVS for its handling of her prescription


In this Oct. 24, 2016, file photo, Sarah Hyland attends the 2nd Annual InStyle Awards at The Getty Center in Los Angeles. (AP). There are a lot of reasons to practice good Customer Service, not the least of which is the fact that the customer you upset ...

Sarah Hyland Slams CVS After Being Unable to Get Medication: I 'Can't Afford to Go Without' It


Sarah Hyland took to Twitter on Monday, December 18, to express her frustration over not being able to get her medication. Celebrity Health Scares. Hey @cvspharmacy when you tell a kidney transplant recipient that her medication will be ready before ...

Lawyers Say Fed Regulators Will Scrutinize Aetna-CVS Deal


Global Resource Company Sues Former Vice President for Breach of Contract · Robert Storace | April 05, 2018. AnMar and its parent company, Cellmark USA, have sued a former employee for allegedly disparaging the company and keeping confidential company ...

10 Vegan Beauty Products at CVS That Will Save You Some Coin


Navigating the makeup aisles at your local drugstore can be confusing and overwhelming when trying to decipher which products are cruelty-free and vegan. Many have confusing ingredients and various labels, from leaping bunnies to unverified cruelty ...

Police searching for suspect in Chelmsford CVS robbery who crashed in Lowell


Police are searching a Lowell neighborhood for a man who crashed his vehicle after a police pursuit and fled on foot, after allegedly robbing a Chelmsford CVS earlier Tuesday afternoon, Chelmsford police Lieutenant Todd Ahern said. The shoplifter was ...

Why Wall Street Is Skeptical of the CVS-Aetna Deal


The success of CVS Health Corp.'s $67.5 billion acquisition of health insurer Aetna Inc. rides on a bet on a complex and untested strategy, and some in Wall Street are questioning whether the companies can pull it off. CVS plans to build mini health ...

CVS-Aetna Deal: What's Hot, What's Not


CVS Health Corporation's (CVS - Free Report) historic decision to acquire health insurance giant Aetna (AET - Free Report) has created quite a buzz in the entire healthcare space. Most economists consider this coming together of two stalwarts ...

CVS Health's Aetna Buyout to Change Healthcare Landscape


A momentous healthcare consolidation has commenced with CVS Health Corporation (CVS - Free Report) deciding to acquire the U.S. health insurance giant Aetna Inc. AET for a colossal sum of $69 billion. Per a Yahoo Finance article by Julia La Roche, this ...

How CVS buying Aetna could affect you


But while more one-stop shops may speed things up, Koelzer says mergers may limit consumers' choices and affect Customer Service. “Somebody insured by this company will open up a letter one day and it'll say, 'You're no longer going to this pharmacy ...

Beyond Rx? CVS Health-Aetna deal may mean more services


Customers leave a CVS Pharmacy in the Brooklyn borough of New York, Dec. 3, 2017. CVS will buy insurance giant Aetna in a roughly $69 billion deal that will help the drugstore chain reach deeper into customer health care and protect a key client, a ...

Former Aetna CEO: Here's What the CVS-Aetna Deal Really Means


The proposed consolidation of Aetna and CVS can be viewed as a natural step in the evolution of both companies. CVS began as a pharmacy chain, acquired pharmacy benefit management (PBM) capacity, and added numerous Minute Clinics to provide easy access ...

Walgreens Repositions Its Brand in Face of CVS, Amazon Threats


DEERFIELD, Ill. – Drug-store chain Walgreens has dropped its longtime advertising slogan, “At the corner of happy and healthy.” A new tagline, “Walgreens. Trusted since 1901,” made its debut Dec. 2. The brand repositioning comes as rival chain CVS has ...

Walgreens Wants You To Know It Cares


Walgreens might be a 116-year-old drugstore but it is feeling the need these days to remind customers it's a pharmacy chain that can be at the center of their health and wellness. The chain, a unit of Walgreens Boots Alliance (wba, +1.28%), on Monday ...

Your Local CVS Drugstore Will Soon Look More Like a Health Clinic


One of the rationales behind the blockbuster $69 billion CVS Health -Aetna merger announced on Sunday is to help the drugstore giant make better use of its thousands of stores that dot the country. At 9,700 pharmacy locations, including those within ...

CVS pushes into insurance with $69 billion Aetna bid


CVS will buy insurance giant Aetna in a roughly $69 billion deal that will help the drugstore chain reach deeper into customer health care and protect a key client, a person with knowledge of the matter said Sunday. CVS Health Corp. will pay about $207 ...

CVS agrees to buy Aetna for $69 billion


WASHINGTON — Pharmacy giant CVS Health has agreed to buy Aetna in a $69 billion blockbuster acquisition that could rein in health-care costs and transform its 9,700 pharmacy storefronts into community medical hubs for primary care and basic procedures ...

CVS Nears Deal to Buy Insurance Company Aetna for $65 Billion


CVS Health Corp. is nearing an agreement to acquire health insurer Aetna Inc. for more than $65 billion, according to a person familiar with the negotiations, in a deal that could reshape the pharmacy and health insurance industries. An announcement ...

Brainstorm Health: CVS Aetna Deal, Apple Watch EKG App, New York's Rats


Hey there, readers! This is Sy. A potential, transformative deal between CVS Health and health insurance giant Aetna may well be going forward, according to the Wall Street Journal. Both companies have been pretty mum on the potential acquisition ...

Store Thanksgiving hours 2017: Is CVS open?


If you need to pick up a few groceries or medicines Thanksgiving, CVS might be a good option. We have the details about CVS store hours here. Without fail, someone ends up needing something on Thanksgiving Day when most stores are closed and it's a mad ...

Putting Ath-leisure Apparel to Work as Skin Care


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CVS To Offer Next-Day Home Delivery Of Prescription Drugs In Pittsburgh Area


“Most of the independents in Pittsburgh already deliver same day. If you call in the morning, you can have your stuff in the afternoon,” says Mitchell. Mitchell says Spartan Pharmacy delivers free Monday through Friday, but many big drug stores do not ...

CVS Is Rolling Out Free Same-Day Prescription Delivery


CVS Health will start delivering prescriptions to customers' doors for free in early 2018 in an effort to offset declining in-store sales and help maintain its dominance as Amazon considers diving into the pharmacy business. CVS announced Monday it ...

CVS adds next-day prescription delivery as threat of Amazon competition looms


Amid broad anticipation that Amazon will soon get into the pharmacy business and disrupt the business of selling prescription drugs, pharmacy giant CVS Health announced Monday that it would launch a next-day prescription delivery service nationwide ...

CVS will offer next-day delivery of prescription drugs


CVS Health said Monday that it would begin offering next-day delivery of prescription drugs and same-day service in some big cities next year, reflecting the company's worries about potential competition from Amazon. CVS Health also said its retail ...

CVS announces same-day prescription delivery is coming to Boston in 2018


CVS Pharmacy is bringing same-day prescription delivery to Boston customers in early 2018, the company announced Monday in a statement. The service will be offered at no additional cost. It wasn't known Monday if customers in the metro area surrounding ...

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