Bloomingdales customer service

Bloomingdales is a luxury chain of retail department stores. Bloomingdales is one of the oldest department store chains in America. Bloomingdales offers customer service with a toll-free phone number as well as email support.

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Credit Customer Service

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Phone: 866-593-3927

  • How to reach a live person:
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  • Hours of Operation:
    • Mon-Sat: 9am-9pm EST
      Sun: 11am-8pm EST
  • Email:
    • This information has not been added.
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  • Main Company URL:
  • Description:
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User Reviews

28
May

Posted by Monica V


on 5/28/20 at 9:55AM

I have been trying to contact customer service and has been unsuccessful, however i ordered a pair of shoes, and when i received them i can easily tell that they have been worn, one shoe was in good condition the other shoe was horrible and i do not understand how this item could've been shipped in that type of condition? These shoes costed me 300.00 and they were to be a birthday gift however that isn't possible considering that my birthday is 6/4, but i will returning this mess.

07
Feb

Posted by Sherri


on 2/7/17 at 7:39AM

Bloomingdales,
I have been trying for weeks getting on the live chat.
I have been emailing, no one getting back to me on this issue. This is UNACCEPTABLE!!!
LOYALIST. Saying this!!
Chat
Status: Canceled
You have been removed from the queue. Please contact us by email.
Please address issue.
Thank you,

06
Feb

Posted by Sherri


on 2/6/17 at 8:44AM

I am getting this message from
Chat. WHY? I have been trying for weeks
Thank you,
Sherri

Status: Canceled
You have been removed from the queue. Please contact us by email.

29
Feb

Posted by Anonymous


on 2/29/16 at 11:02AM

There is no customer service! This was the worst experience of my life! I tried five different Bloomingdale's phone numbers to talk to a person because I have a specific question and I couldn't get through to anybody. It was completely automated. So now I'm just not using my Bloomingdale's credit card anymore!

04
Feb

Posted by Anonymous


on 2/4/16 at 8:50AM

Since You Switched Over To Your New Credit Card Service, You Have No Customer Service. Unable To Reach Any Live Person Regardless Of Which Phone Number I Try And I Tried Every One I Could Find On Line And Through My Account Management. I Also Posted Messages To Customer Service And Get Only Robotic Responses With No Info, To No Avail.

There Was A Fraudulent Charge Made To My Account On Line Using Bloomindales.com In The Amount Of $549.99 On January 2o,, 2016. I Did Not Make This Charge And I Did Not Authorize It. It Uses My Older Nj Address ( Which Tho I Still Own) Is No Longer My Primary Address And The Person Used A Modification Of My E-mail Address And Yet, Bloomies Still Allowed The Order To Go Through. It Shows A Delivery Date Of Jan 25 To A Person In Ohio And Also Shows On Line That The Person Cancelled The Order On The Same Day But The Item Shipped Out To Him Anyway.
I Want This Charge And All Interest That Applies To It Removed Immediately From My Account. How Do You Allow This Kind Of Internet Fraud To Happen? What Kind Of Security Do You Have That Is Definitely Not Effective.

You Must Know Something Is Wrong As I Was Asked To Change My Password To My Account Which I Did, However I Get No Response And There Is No One To Talk To. Worst Customer Service Ever! Bloomingdales Was Once A High Reputation Store And Is Now Downgraded To A Low Level Service!

Shame On You. Please Rectify This Matter Immediately Before I Go Further...

View all 10 Bloomingdales customer service reviews »
Customer Service Ratings

Based on 135 votes.

2.9

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Hours of Operation

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Bloomingdales customer service news
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