7-Eleven customer service news

Find the latest 7-Eleven news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Women Take Lead in 7-Eleven's New Franchise Contest


IRVING, Texas -- In conjunction with National Women's Month, 7-Eleven Inc. will again host its WE Take the Lead Women's Franchise Giveaway Contest, targeted exclusively to women entrepreneurs. This is the second year 7-Eleven has focused the ...

7-Eleven Will Give Away a Franchise to a Woman Entrepreneur


7-Eleven has come up with a creative way to support women who want to start their own businesses: The convenience store chain is launching an initiative called W.E. Take the Lead, which will give away one fee-free franchise to an entrepreneurial woman ...

7-Eleven Executives Share Strategy, 'Experience'


LAS VEGAS -- Amid controversy and dueling lawsuits, 7-Eleven Inc. held its annual trade show and event, the 7-Eleven Experience, in Las Vegas in mid-February. 7-Eleven CEO Joe DePinto and fellow executives, COO Chris Tanco and chief digital officer ...

7-Eleven, National Franchisee Group Trade Lawsuits


DALLAS -- 7-Eleven Inc. and the National Coalition of Associations of 7-Eleven Franchisees (NCASEF) have both filed lawsuits that signal friction between the major U.S. convenience-store franchisor and its franchisees. 7-Eleven Inc. filed a lawsuit Feb ...

7-Eleven Partners With Hershey's on New Coffee Drink


IRVING, Texas -- 7-Eleven's newest hot-beverage launch draws its inspiration from The Hershey Co.'s first new candy bar in 20 years. Participating 7-Eleven Inc. stores will offer Hershey's Gold Caramelized Cappuccino for a limited time. Since its ...

The High-Touch Digital Future Convenience Commerce According To 7-Eleven


The brand expanded its 7Rewards mobile app-based customer loyalty program and launched a 7-Eleven bot on Facebook Messenger for better Customer Service and brand engagement. But the bigger changes, Singh said, are still to come. In various Texas ...

Masked man robs Plainfield 7-Eleven


A hooded, masked man who claimed to be armed with an unspecified weapon robbed a Plainfield 7-Eleven on Wednesday evening, police said. The crook walked into the 14807 S. Route 59 7-Eleven shortly after 6 p.m., approached the counter and demanded the ...

Sunoco Closes Sale of C-Stores to 7-Eleven


DALLAS -- Sunoco LP has closed the strategic divestiture of most of its company-operated convenience stores to 7-Eleven Inc., which acquired approximately 1,030 of Sunoco's c-stores in 17 states for approximately $3.114 billion. Dallas-based Sunoco's ...

Why 7-Eleven, inventor of the Slurpee, is now all about cold-pressed organic juice


Like thousands of U.S. convenience stores, the 7-Eleven off Spring Street Northwest in Washington, D.C., crams three rows of snacks between a wall of chilled sodas and a bank of churning Slurpee machines. But starting this month, 7-Eleven will also ...

Suspects rob Wheaton 7-Eleven at gunpoint


WHEATON – Wheaton police officers continue to look for the two suspects who allegedly robbed a 7-Eleven at gunpoint and struck an employee on the head during the robbery. At about 1:44 a.m. Jan. 7, police were dispatched for an armed robbery that had ...

7-Eleven Brings Back Sour Patch Watermelon Slurpee


IRVING, Texas -- 7-Eleven Inc. is bringing back Sour Patch Watermelon as a flavor variety on its Slurpee machine. The drink is the most popular limited-time offer (LTO) in the history of the Slurpee and will be available at participating 7-Eleven ...

Masked gunman robs Peabody 7-Eleven store


A masked gunman who robbed a Peabody 7-Eleven store on Main Street late Wednesday night may be connected to other convenience store robberies in the area, according to police. The man, who was wearing a mask and dark hooded sweatshirt, came into the ...

LAPD: Homeless man fatally stabbed by Rialto man at 7-Eleven in North Hollywood


A man was found stabbed to death early Wednesday, Jan. 10, 2018, A man was stabbed to death early Wednesday, Jan. 10, 2018, in this strip-mall parking lot on the northeast corner of Laurel Canyon Boulevard and Oxnard Street. A customer at the 7-Eleven ...

Immigration Agents Raid 7-Eleven Stores Across the US


LOS ANGELES -- U.S. immigration agents descended on dozens of 7-Eleven stores before dawn Jan. 10 to open employment audits and interview workers in what officials described as the largest operation against an employer under Donald Trump's presidency ...

ICE targets 6 Bay Area cities in 7-Eleven crackdown


A nationwide immigration raid targeting 7-Eleven convenience stores included six Bay Area cities, immigration officials announced Wednesday. Napa, Santa Clara, Santa Rosa, Suisun City, Petaluma and Sebastopol were among the areas inspected by ...

2000 7-Eleven Customers May Have Been Exposed to Hepatitis A


Up to 2,000 people may have been exposed to Hepatitis A after eating non-packaged food items or using the restroom at a 7-Eleven store in Utah, health officials said. The possible exposure affects customers who have consumed fresh fruit, self-serve ...

2000 7-Eleven customers possibly exposed to hepatitis A in Utah


(CNN) - Health officials in Salt Lake County, Utah, are warning residents that an estimated 2,000 of them could have been exposed to hepatitis A at a local 7-Eleven convenience store. People who visited the location in West Jordan between December 26 ...

Sunoco in Final Steps to Sell 1100 C-Stores to 7-Eleven


DALLAS -- As the closing of 7-Eleven Inc.'s acquisition of more than 1,100 convenience stores from Sunoco LP nears, Sunoco has announced a private offering of senior notes due 2023, 2026 and 2028 in an aggregate principal amount of $1.75 billion. The ...

7-Eleven Launches Its Own Line of Organic, Cold-Pressed Juices


The National Association of Convenience Stores predicted that healthier options would be one of the industry's biggest trends for 2018, and just a week into the new year, America's largest convenience store chain is helping to prove them right. 7 ...

7-Eleven Tests App for Ordering, Delivery, In-Store Pickup


IRVING, Texas -- 7-Eleven Inc. is testing on-demand ordering for delivery or in-store pickup at select Dallas stores with its new 7-ElevenNow (7Now) smartphone app. Currently being tested in 10 downtown and uptown 7-Eleven stores, 7-ElevenNow is ...

7-Eleven Is the Latest Big Name to Up Its Delivery Game


As we reflect on the trends that defined 2017, few were as big as delivery. From fast food brands like McDonald's and Wendy's, to sit-down restaurants like TGI Fridays and The Cheesecake Factory, including everything from booze to ice cream to ...

Vehicle drives through 7-Eleven storefront in Livonia


Livonia police were called in the afternoon of Dec. 2 to 7-Eleven, 27435 Seven Mile, on the report of a vehicle that drove through the front of the store. Police say the driver, a 60-year-old Redford woman, was parked facing south toward the building ...

How 7-Eleven Is Redefining Convenience for Today's Consumers


IRVING, Texas -- Gurmeet Singh's voice rises with excitement as he describes how 7-Eleven Inc.'s new chatbot increases the brand's consumer engagement. “Our consumers are increasingly connected, 24/7,” he told CSP Daily News. “They're looking for value ...

7-Eleven Adds Proprietary RTD Coffees


IRVING, Texas -- 7-Eleven Inc.'s proprietary line of ready-to-drink (RTD) coffee continues to grow with the recent addition of Go!Yum Cold Brew and a limited-time release of Cinnamon Roll Iced Cappuccino. While the retailer announced the introduction ...

7-Eleven Launches Simply Me Beauty Cosmetics


IRVING, Texas -- 7-Eleven has launched Simply Me Beauty, an affordable line of cosmetics created to appeal to millennial women. Available exclusively at 7-Eleven convenience stores, the makeup brand consists of 40 assorted items including cosmetics and ...

7-Eleven 'Gamifies' Its Rewards Program


After testing the changes in Canada, the company is now offering approximately 80% of products in the 7Rewards app for redemption through a points system. Also, customers can earn 7Rewards bonus points on select items, as well as receive digital ...

7-Eleven Hopes Women Want Cosmetics With Their Coffee


Fendi to Hold Exhibit on Its Relation With Films · Fashion Trends · Fashion Features · Fashion Scoops · Designer & Luxury · Ready-To-Wear · Sportswear · Intimates · Activewear · Textiles · Denim · Street Style · Business · The summer 2017 edition of ...

No charges for bus driver who dropped kids at 7-Eleven


PENBROOK, Pa. (AP) — Authorities say a substitute bus driver in Pennsylvania will not face criminal charges after dozens of elementary school students were dropped off at convenience store parking lot. Central Dauphin School District officials say ...

7-Eleven Launches Facebook Messenger Chatbot


7-Eleven launched a Facebook Messenger bot that allows consumers, in part, to learn about current promotions and find nearby 7-Eleven locations. Driven by Conversable, an enterprise conversational intelligence platform, the chat bot also allows users ...

What 7-Eleven's Chatbot Means for C-Stores


IRVING, Texas -- With the launch of its chatbot, 7-Eleven Inc. is paving a new way for consumers to interact with convenience stores. Chatbots are online programs that use machine learning and artificial intelligence to communicate with customers and ...

7-Eleven Launches 1st C-Store Chatbot


IRVING, Texas -- In a first for the industry, 7-Eleven Inc. has launched a chatbot on Facebook Messenger for customers to engage with the chain in a new way online. While chatting with the bot, users can sign up for the chain's 7Rewards program, find a ...

7-Eleven Launches New Private-Label Wine Brand


IRVING, Texas -- 7-Eleven Inc. has created a new brand for its launch of two new private-label wines. The Trojan Horse brand debuted in October with two white wines: Chardonnay and Pinot Grigio. Suggested retail price for a 750-mL bottle is $6.99. The ...

Franchisees to Boycott Annual 7-Eleven Trade Show


SANTA CRUZ, Calif. -- The presidents of all 43 7-Eleven franchise owners associations, which represent the interests of nearly 7,000 franchised U.S. convenience-store locations, have voted unanimously not to attend 7-Eleven's annual convention and ...

Retail Roundup—7-Eleven adds Amazon Cash; Shorter days equal less spend


Customers who don't have a credit card or prefer not to use one can now add Amazon Cash to their Amazon.com balance at most 7-Eleven stores in the U.S. Customers present their Amazon barcode at the cashier along with the cash they want to load, and the ...

7-Eleven Adopts Amazon Cash


IRVING, Texas -- 7-Eleven Inc. is launching Amazon Cash, which allows consumers to load cash onto their online Amazon account, in nearly 8,000 convenience stores. Amazon launched the feature in April 2017 as a way to serve underbanked and unbanked U.S ...

Bend 7-Eleven worker jailed on made-up 'robbery' story


A reported robbery in a southeast Bend grocery store parking lot Monday afternoon brought out numerous police for an extensive search of the area that led to an arrest – of the reporting party. Police said the Bend man later admitted making up the tale ...

Amazon Cash Comes To 7-Eleven


Cash and convenience, or a duality of the two, comes to 7-Eleven. TechCrunch reported the news on Monday (Nov. 6) that Amazon Cash – which lets consumers top off their Amazon.com balances with cash at retailers – has debuted at 8,000 7-Eleven ...

New Yorkers Can Pay Their Parking Tickets at 7-Eleven


“We are pleased to offer this service as an additional payment option for New York City drivers, as it is in line with our consistent efforts to enhance Customer Service.” To to make a cash payment, those with parking ticket violations can go to nyc ...

Man Robs Two 7-Eleven Stores At Gunpoint In Lincoln Park


CHICAGO (CBS) — A man robbed two 7-Eleven convenience stores at gunpoint Thursday night in the North Side Lincoln Park neighborhood. During the incidents, a black man, thought to be between 25 and 35 years old, walked into a store, pulled out a ...

7-Eleven to move into Long Beach's iconic VIP Records store; not everyone is happy


A recent image of a worker placing 7-Eleven lettering on the building that formerly housed V.I.P. Records. 1 Comment. By Courtney Tompkins | [email protected] | Press Telegram. PUBLISHED: October 29, 2017 at 8:00 am | UPDATED: October 30, 2017 at 12 ...

PayNearMe offers 7-Eleven parking ticket payment capability


“We are pleased to offer this service as an additional payment option for New York City drivers, as it is in line with our consistent efforts to enhance Customer Service.” New York City's Department of Finance processed more than 230,000 transactions ...

Former Navy SEALs selling energy drink mix in Virginia Beach 7-Eleven stores


Sean Matson restocks a display of his drink additive, Strike Force Energy, at a 7-Eleven on Pleasure House Road in Virginia Beach on Oct 17, 2017. Facebook · Twitter · Email; Print; Save. Former Navy Seals now selling their product at area 7-Elevens ...

Man shot in torso at Orlando 7-Eleven


ORLANDO, Fla. - A 21-year-old man was shot in the torso Wednesday morning at a 7-Eleven on Silver Star Road in Orlando, police said. Related Headlines. Orlando police are searching for a man who robbed a 7-Eleven on the west. Orlando police seek 7 ...

7-Eleven Unveils More Nutrition Information


VANCOUVER, B.C. -- 7-Eleven Canada has partnered with British Columbia's Informed Dining program, which provides in-store access to information about calorie, sodium and 12 other key nutrients for prepared foods and beverages. The program will roll ...

Sale of 1100 Sunoco Stores to 7-Eleven Hits Road Bump


DALLAS & IRVING, Texas -- Originally expected to close by the end of this year, 7-Eleven Inc.'s $3.3 billion purchase of more than 1,100 convenience stores from Sunoco LP has hit a road bump. A group of bondholders has told Sunoco it intends to oppose ...

Woman launches hot nacho cheese at a 7-Eleven clerk, police say. Now she's in jail


They say the customer is always right. However, in the case of a Florida woman who tossed hot nacho cheese at a 7-Eleven clerk, Melbourne police couldn't disagree more. It was around 1:50 a.m. Thursday when Stephanie L. Hicks, 31,walked into a ...

Franchisee Group Files Lawsuit Against 7-Eleven Inc.


SANTA CRUZ, Calif. -- The National Coalition of Associations of 7-Eleven Franchisees (NCASEF), which represents the owners of nearly 7,000 franchised convenience stores in the United States, has filed a lawsuit against 7-Eleven Inc. claiming that the ...

Control at Heart of 7-Eleven Franchisee Lawsuit


SANTA CRUZ, Calif. -- Members of the National Coalition of Associations of 7-Eleven Franchisees (NCASEF) are alleging that franchisor 7-Eleven Inc. has been “chipping away at their profits, increasing their costs and exercising more control over what ...

PBSO: Stolen credit card used to make $500 purchase in Royal Palm


The Palm Beach County Sheriff's Office is looking for this man, who they say used a stolen credit card at a 7-Eleven in Royal Palm Beach on Sept. 30. (Provided). The Palm Beach County Sheriff's Office is looking for a man they say used a stolen credit ...

Man, 28, is charged in September slaying in 7-Eleven parking lot


A 28-year-old man has been charged with second-degree murder in the Sept. 11 stabbing of a man in the parking lot of a 7-Eleven store in Southwest Washington, according to D.C. police. Martell Antonio Hall of Southeast Washington was arrested Wednesday ...

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