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I was ordering by phone, but using the website. I needed help finding the sku# of a dress, plus I needed help looking for an additional gift. When I asked if she could help me The sales rep said the Co. didn't like them using the computer amd that her job wa only to take the item no.'s! when I asked for the supervisor she humg up on me! I called back and got Supervosor Cindy Polino. She was a doll and made up for the previous deplorable "service". Due to Cindy's friendliness and help, I will return to Dillards....otherwise, hello Nordstrom!! Thank you Cindy!--Melanie Cialella


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