Flag Dillard's Customer Service Review

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I have a dillard's card and was in the store during the
christmas holiday and found out that my card had expired, so I thought that since I was in the store that I could renew my card. My status has changed, I am retired. I was turned down as if I cannot pay my bill because of my status. My pay history had been good whether I am retired or not. My husband and I have been good customers and I don't understand what's the problem? When I am at Dillard's, I usually use my cash card, but I would like to use the store card sometime.
This may not make a difference, but I felt like this was so unfair because I had my Dillard card in my hand, and I would never apply for a credit card if I could not handle the payment. I was at Dillard in Tulsa, OK promanade


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