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You seriously need to update your system I spent 2 and half hours in store just to renew my loan and I was the only one there at that time. I mean at the very least give the stores a credit card machine. There is no reason they have to call a pmt in then wait for it to post. And that's just the beginning your computer system is archaic and needs a total overhaul. I can't even imagine if they had more customers in the store than me. Do you not understand that an outdated system is costing you money and customers who can't or won't wait.


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