Flag JCPenney Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

False advertisement in your recent ad has lead me to not want to shop in any of your stores. This also leads me to believe your company is not interested in what makes your customers want to come back. Also doing the stupid survey is not going to want me to come back either. I will let all my friends, relatives, neighbors and whomever that asks what I think about your store how I really feel about it. And in a small community word of mouth gets around. This might be a deal breaker for your store here. It certainly is for me. In closing instead of trying to make a dollar why don't you go back to trying to somehow please your customers. That way maybe they will want to come back to your store. Just a smallest assistance and not just an operator telling me that isn't store policy and no I wouldn't be able to speak to a supervisor or manager.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video