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I shop the Belk Department store in Hixson, TN. The store number is 0691. I visit about once a week. There are no other stores in this area I like as much as Belk. I want to make comments on two of the employees that work for you. I do not know their last names. The first one is Gina. She works in the women's Dept. Every time I go in their and she is working, she greets me by my name. She is always willing to help. She goes way beyond what she has to do to help people. I have seen her with some of the older ladies looking for particular items. She is so patient and so helpful to them. She has always been so kind to me and everyone around her. She keeps busy clean out the dressing rooms, because a lot of people are too lazy to put items back where they belong. She is a large asset to your store. Another employee is Kim in the shoe department. Her associate number is 001449. Every time I go into your shoe department she approaches me and tells me anything I need help with, please let her know. She has been with Belk for a very long time. She has always been so helpful. I was in there last week. She was hopping! She was helping two older ladies, that appeared to be a bit grumpy. She deserved an award for putting up with them.. She was so helpful and polite. She helped them both so much. I have seen her working with five different people at one time. She kept up with all of us. The downside to my visits the last month. The temperature in the Hixson store is way to warm, it's uncomfortable! Your employees are so warm and a lot of them are clearly sweating. I am extremely warm just walking around in the store. I am not a large person. I am active all the time. But there are times while I am trying clothes on, I stop because of the heat. I end up putting clothes back on the racks because it is too warm in the store. Sales are lost! I will not purchase anything without trying items on. I do not like returning items. I know the corporate office controls the temperatures in the stores. This is not fair to your employees or your customers. I really enjoy shopping at Belk. As the summer season approaches, the temperature in the store will continue to rise. I probably will cut down on my shopping. I spend at least $500.00 a month in your store and the children's store. Please consider lowering the temperatures in your stores for your customers. More for your hard working employees that keep your stores running and the customers happy.


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