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Although I appreciate flying as a buddy/customer, kindness goes a long way which is something you rarely find in Las Vegas. When you clearly can see that there are three open seats while you are on the plane and you are to hold you have to get off because there were "paid passenger standing in the galley or I'll" that was totally false . I am referencing to the Houston flight which left Las Vegas at 9:57 AM on Monday, March 7. My name was called as a standby, got my seat ready to go and all of a sudden there were customers waiting to get On. I beg to differ, since there were already two open seats in the back by me plus my seat that I had to an Accu pie. I don't know what kind of games are played, but I do take customer service seriously. Since I toI work with the public on a daily basis, I know the importance of honesty and trust. It saddens me that this is how a non-Rab person is treated. My fiancé works very hard for the airline, and is very proud to be part of your team yet it seems anytime I have flown standby, there is always some sort of drama. I really do not know what can be done to correct this issue other than maybe less hours of some of your gate agents so that they are nine over exhausted, or classes which reinforces positive energy I appreciate the time you have taken to read my lengthy thoughts in this essay/paragraph. God bless and take care


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